Experience / 经验
Other Skills /其他技能
Education
Bachelor'sdegree or above preferred,majors in marketing,communication,brand management,or related fields preferred;For exceptionally outstanding students, the academic requirement isrelaxed down tothe junior college degree.
Experience
Over 3years of experience in high-end retail,service experience,or branded stores Background in optometry or consumer goods industry is preferred
Other skills
Basic understanding and sensitivity to retail terminals and offline consumer touchpoints.Efficiently advance multiple marketing projects simultaneously,ensuring details and timelines Skilled at communicating and collaborating with multiple internal and external parties (headquarters,markets,regions,suppliers)to drive project progress.Having agood understanding of brand visual standards and being able to judge whether materials align with brand tone.ExcellentEnglishcommunicationskillstoparticipateininternationalconferences
1. 深度参与设计与优化：参与ZVC门店体验标准、服务流程的前期设计与持续迭代优化。2. 示范店运营支持：深度支持ZVC示范店及创新试点的日常运营，确保体验标准在每一个细节的执行。
3. 一线洞察收集：通过驻店、访谈、数据分析等方式，收集消费者与员工的一手反馈，形成结构化的体验优化建议。
4. 跨团队协同落地：协同设计、工程、运营及赋能团队，共同解决ZVC落地过程中的挑战，推动体验完美呈现。
5. 知识资产沉淀：系统化总结ZVC的实践经验、成功案例与避坑指南，形成可向ZVP/ZVE等店型复制的知识包。
6. 其他上级安排的相关任务。
JobMissionContinuouslyoptimize and validateZeiss's high-endretailexperienceandservicemodelaroundtheZVCstoreformat,supportingexperienceinnovationand replicable practice accumulation 1Deep Involvement in Design and Optimization:Participate in the early design and continuous iteration optimization of ZVC store experience standards and service processes.2Demonstration Store Operation Support:Deeply support the daily operations of ZVC demonstration stores and innovative pilots,ensuring that experience standards are implemented in every detail.3Frontline Insight Collection:Through in-store visits,interviews,and data analysis,collect firsthand feedback from consumers and employees to form structured experience optimization suggestions.4Cross-Team Collaboration:Collaborate with design,engineering,operations,and empowerment teams to jointly address challenges during ZVC implementation and deliver aseamless experience.5Knowledge Asset Accumulation:Systematically summarize ZVC'spractical experience,success stories,and pitfall prevention guides,forming a knowledge package that can be replicated for store types such as ZVP and ZVE.6Otherrelatedtasksassignedbyhigherauthorities
Your ZEISS Recruiting Team
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue around 11 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (30 September 2024).
With over 46,000 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 35 production facilities worldwide (30 September 2024). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.
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