Job Description

Zuern Building Products & Design Center is actively seeking a full-time Sales Coordinator at our Delafield location. Zuern Building Products & Design Center is a family-owned and operated building material supplier and design company. We take pride in our tradition of providing high-quality building materials and valuable services to our customers. We are "Building on Service."

This role offers the right candidate the opportunity to develop new skills, gain valuable industry knowledge, and build a rewarding career within a growing organization.

Job Summary

The Sales Coordinator assists Account Managers in delivering an exceptional customer experience by supporting the sales process from quote to completion. This role is responsible for accurately processing quotations and orders, coordinating schedules, and communicating with customers, vendors, Account Managers, and fellow team members to ensure projects move forward smoothly and efficiently.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Accurately enter quotation and order requests into the company P.O.S. system
• Set up new job accounts and maintain job-specific pricing
• Review and verify order acknowledgements
• Assist Account Managers with all aspects of the sales process
• Communicate with customers regarding orders, product availability, shipping dates, and project updates
• Conduct showroom product selection meetings with customers
• Provide occasional material take-offs for smaller projects
• Perform field measurements for windows and millwork projects as needed
• Coordinate with vendors, customers, and internal team members to ensure projects remain on schedule
• Stay current on vendor pricing, product availability, and product knowledge
• Utilize company software, Microsoft Office applications, and vendor systems to support daily responsibilities
• Assist customers at the service counter as needed
• Review and resolve open orders and outstanding quotations
• Follow up with customers and Account Managers regarding open quotes and order status
• Maintain a high level of accuracy while managing multiple priorities and deadlines
• Support team members and contribute to a positive, customer-focused work environment

Requirements

• Vocational Degree in Business or a related field, and/or 2+ years of experience in the building materials industry preferred
• Ability to understand blueprints and building material terminology
• Working knowledge of Microsoft Windows and Microsoft Office Suite
• Strong organizational skills and attention to detail
• Excellent customer service skills
• Strong verbal and written communication skills
• Ability to manage multiple projects and priorities effectively
• Self-motivated with a strong sense of urgency and accountability
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Personable, professional, and well organized
• Desire to learn and grow within the building materials industry

Benefits:

• Family-valued culture
• Competitive pay
• Career Growth
• Medical, Vision, and Dental coverage
• Health Savings & Flex Plan
• 401k & Roth plans with company match
• Profit sharing Program
• Company paid life insurance policy
• Voluntary short term disability and life insurance
• Paid time off (PTO) and paid holidays

Why Join Zuern?

At Zuern, we believe in developing our people and creating opportunities for growth. As a Sales Coordinator, you'll work closely with experienced sales professionals, build relationships with customers and vendors, and gain exposure to many aspects of the building materials industry.

If you enjoy working with people, thrive in a fast-paced environment, and are looking for an opportunity to develop your skills and advance your career, we'd love to hear from you.