Job Description

The Residential Home Design Lead is responsible for leading the home design department while driving design excellence, operational efficiency, and revenue growth. This leadership role oversees daily design operations, develops team performance, ensures technical accuracy, and partners closely with Sales to maximize conversion rates and customer satisfaction.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Team Leadership & Development:

• Lead, supervise, and coordinate the daily activities of the design team, ensuring efficiency, quality, and timely project completion.
• Provide coaching, mentorship, and performance management to support professional growth and accountability.
• Conduct performance reviews and establish measurable individual and team goals.
• Manage staff scheduling, timecards and workload distribution.
• Address employee concerns and collaborate with Human Resources to resolve workplace issues.
• Foster a positive, collaborative, and high-performance culture.
• Lead regular team meetings, training sessions, and team-building activities.

Sales Partnership:

• Partner with Sales leadership to support strong design-to-sale conversions outcomes.
• Monitor and manage design turnaround time to ensure projects are completed efficiently and aligned with customer expectations.
• Monitor overall design conversion rates and collaborate with Sales to identify opportunities for improvement.
• Ensure designs are accurate, compelling, and aligned with project scope to support closing opportunities.
• Maintain consistent communication with account managers to ensure smooth design processing and handoffs.

Project Management:

• Manage and prioritize the home design log to ensure projects are completed on schedule.
• Balance team workload across multiple locations.
• Communicate product updates, lead times, and process changes effectively to the home design and sales team.
• Ensure seamless handoff between design, estimating, and sales.
• Regularly follow up with account managers to maintain efficient communication and workflow.

Technical Expertise:

• Create and review design projects including renovations, remodels, new construction, and full-home projects.
• Evaluate customer needs and translate scope into accurate and functional design layouts.
• Maintain expertise in products, materials, and procedural standards.
• Ensure compliance with relevant building codes and industry standards.
• Oversee quality control and final design accuracy before release.
• Manage blueprint supplies and required design resources.

Operational & Financial Oversight:

• Evaluate staffing needs based on workflow demands.
• Monitor department efficiency and recommend operational improvements

Requirements

Required Qualifications

• Associate’s or Bachelor's degree in Interior Design, Architecture, Construction Management, or related field (or equivalent experience).
• Minimum 5 years of residential design experience.
• Minimum 2 years of leadership experience or supervisory experience.
• Strong knowledge of building codes and construction process.
• Proficiency in relevant design software (SoftPlan or CAD).
• Strong organizational and project management skills.
• Excellent communication skills and interpersonal skills.
• Ability to manage multiple projects in a fast-paced environment.

Work Environment:

• Combination of office environment and active job site visits.
• Prolonged periods of sitting and computer use when in the office.
• Must maintain a valid driver’s license and reliable transportation for site visits.

Benefits:

• Family-valued culture
• Competitive Pay
• Career Growth
• Medical, Vision, and Dental Coverage
• Health Savings & Flex Plan
• 401k & Roth Plans with Company Match
• Profit Sharing Program
• Company Paid Life Insurance Policy
• Voluntary Short Term Disability and Life Insurance
• Paid time off (PTO) and Paid Holidays