In this consulting role you will interface directly with clients to solve practical business challenges, through Zoho system implementation and support. This role allows you to work independently to ensure client success. You'll be supported by our in-house development team to deliver system improvements to support the project.
Primary Duties
Manage client engagements with Zoho training, implementation and custom development
Managing client expectations and setting goals
Manage client communications effectively and on time.
Ensure client success via training and walkthroughs
Implement solutions across various Zoho One applications
Effectively delegate tasks to Zenatta's development team
Contribute to company goals and objectives, including but not limited to:
Content creation
Community engagement
Internal meetings
Key Qualifications
MUST LIVE IN North America
Understanding of Sales, Marketing, and Order Management processes and best practices
Experience implementing/administrating CRM systems
Background in providing business solutions in low-code platforms (Zoho, Salesforce, PowerApps)
Strong understanding of REST API
Experience managing organizational change efforts
Skilled in Zoho Deluge scripting language
Knowledgeable in key Zoho applications: CRM, Desk, Campaigns, Books (preferred)
Self-starter with robust communication skills
About Zenatta
Zenatta Consulting is the top US Premium Partner for Zoho consulting and development services. We are a fully remote company, and have a rapidly growing team spread across the United States working in tandem on a wide breadth of client engagements.
