Job Description

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!

Zantech is looking for a talented Systems Administrator to contribute to the success of our upcoming Program Management Support Services project for an Onsite role based out of Battle Creek, MI.

Ensures the stable operation of the in-house computer software systems and network connections for the system of applications and capabilities. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network software and communication links. Organizes and directs the configuration and operation of information management systems. Analyzes and resolves end user software program and connectivity issues. Conducts capacity and performance analysis and provides system configuration change and upgrade recommendations. Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment. Provides recommendations on technology direction to align with business vision. Provides local and remote maintenance support to various operational systems deployed at more than one location. Directs the work of other system administrators to provide day-to-day system administration including system and resource optimization, and user assistance. Applies advanced technical knowledge of application networking, including load balancing and fault tolerance. Performs vulnerability management.

Key Responsibilities:

System Management & Maintenance:

• Install, configure, operate, and maintain servers, storage, and peripherals
• Administer Active Directory (AD), DNS, DHCP, Group Policy (GPO), and VMware environments
• Ensure system stability, integrity, and performance for core organizational functions
• Perform hardware and software upgrades and maintenance
• Provide local and remote maintenance support to operational systems deployed at more than one location

Security & Compliance:

• Apply and validate DoD Security Technical Implementation Guides (STIGs) to ensure secure configurations
• Implement and manage security controls, patching, and vulnerability remediation
• Participate in Risk Management Framework (RMF) documentation and accreditation
• Monitor for security threats and risks, manage firewalls
• Perform vulnerability management

Automation & Documentation:

• Develop and maintain Standard Operating Procedures (SOPs), documentation, and network diagrams
• Automate routine tasks using scripting languages such as PowerShell, Python, or Ansible
• Create and maintain OS images for deployment

Support & Troubleshooting:

• Provide advanced, Tier 2/3 technical support, resolving complex incidents
• Monitor system performance (e.g., SCOM) and manage backups/disaster recovery
• Escalate issues and provide detailed reports (DLA INFOSPOTS, SITREPs, AARs) for critical outages
• Provide end user training when required

Leadership & Strategy:

• Plan for future hardware/software needs and long-term system requirements
• Collaborate with cross-functional teams and communicate with military/civilian stakeholders
• Direct the work of other system administrators for day-to-day operations including system and resource optimization
• Conduct system administrator training and skills assessment
• Provide recommendations on technology direction to align with business vision

Years of Experience Required:

BA/BS in a technical discipline with at least 10 years of specialized experience in the field of Information Processing. Specialized experience is defined as progressive experience in numerous Information Processing disciplines involving a range of hardware/software solutions, at least four (4) years of which are concentrated, hands-on experience in installing, configuring, maintaining, and resolving issues with various software.

Required Skills:

• System administration in Windows Server and Red Hat Linux environments
• Active Directory (AD), DNS, DHCP, Group Policy (GPO) administration
• VMware virtualization environment management
• DoD Security Technical Implementation Guides (STIGs) application and validation
• Risk Management Framework (RMF) documentation and compliance
• Scripting languages: PowerShell, Python, or Ansible
• System monitoring tools (e.g., SCOM)
• Backup and disaster recovery procedures
• Security patching and vulnerability remediation
• Firewall management and security controls
• Network configuration and troubleshooting
• IIS (Internet Information Server) administration
• Hardware and software installation, configuration, and maintenance
• Load balancing applications and fault tolerance

Education Required:

• Bachelor's degree (BA/BS) in a technical discipline
• AND at least 10 years of specialized experience in Information Processing (see Years of Experience above)

Education Preferred:

• Master's degree in Computer Science, Information Technology, or related field
• Advanced system administration or security certifications

Certifications Required (per DoD 8570/8140):

• DoD Approved 8570/8140 Baseline Certification: Category IAT Level II (REQUIRED)
• Role: Server Admin Applications
• Certification in one or more of the following functional areas (Application Administrator) (REQUIRED):
  • CompTIA (any current CompTIA certification)
  • Azure (any current Microsoft Azure certification)
  • IBM MQ certification
  • Windows Web Server IIS certification

Certifications Preferred:

• Multiple IAT Level II certifications
• Microsoft Certified: Azure Administrator Associate
• VMware Certified Professional (VCP)
• Red Hat Certified System Administrator (RHCSA)
• ITIL Foundation

Required Security Clearance:

• US Citizenship and the ability to obtain and maintain an active Secret or higher clearance, per contract requirements.

“Outstanding Performance…Always!”

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!