City of New York

YS Operations Communications Manager

City of New York  •  New York City, NY (Onsite)  •  21 days ago
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Job Description

The New York City Department of Youth and Community Development (DYCD) support youth and community services through contracts with community-based organizations throughout New York City. DYCD Youth Services, encompassing such as BEACON, COMPASS, CORNERSTONE, RHY, SNL, and CACFP programming seeks to support community-based organizations high quality after school services through funding, monitoring, coaching, capacity, evaluation and advocacy. DYCD Youth Services is seeking a communications Manager to join the Youth Services Operations Team.

The Youth Services Operations Team offers specialized support and guidance to the entire Youth Services initiative with facility set-up and licensing, policy development, contract compliance and performance, data analysis and interpretation, unit operations and efficiencies, system overview and enhancements, and communication to contracted providers.

The Communications Manager would be focused on supporting both internal and external partners with communication and project management efforts towards Youth Services initiatives. This individual will oversee the advancement of key initiatives, including deadline management, asset organization, and accessibility, while ensuring transparency regarding next steps and objectives for all relevant stakeholders.

Additionally, the Communications Manager will leverage systems to coordinate and effectively promote / highlight all Youth Services initiatives. The Communications Manager will report to the Deputy Director of Community Relations and Communications Management within the Youth Services Operations Unit. Key Tasks include:

- Collects contract performance information, analyzes trends, and makes recommendations for
continuous quality improvements from existing programs/systems.

- Communicates with contractors to address questions, clarify policies, and contract requirements,
provide technical assistance, and coordinate on special projects.

- Reviews contract and performance-related documents, ensuring all contractual and programmatic
requirements are adhered to by providers.

- Monitors and reviews program/agency deadlines, submission of required information/documentation,
and data entry of surveys and media content.

- Maintains and assists with updating operational documents, such as the internal document libraries,
media folders, and procedural guides in coordination with the Youth Services team.

- Assists with Agency and Youth Services events to capture media content and manage logistical support
for sharing with the communications team, focusing on highlighting the initiatives of Youth Services.

- Supports the Operations Team by collecting data, evaluating training competencies, and coordinating
stakeholder engagement for internal meetings, webinars, and Youth Services communications.
Submits all relevant information to the supervisor within designated deadlines.

- Utilizes project management systems and tools to monitor key initiatives and facilitate communication
with stakeholders regarding the mission, objectives, and upcoming actions.

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

City of New York

About City of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.

City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs

The City of New York offers its employees:

• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.

• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.

• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.

• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.

• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
1898
Website
nyc.gov
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