Job Description

The Advanced Residential Support Staff is responsible for direct and supportive care to clients; providing health monitoring, crisis intervention, training, supervision and facilitation of group education/structured activities. This position is responsible for possessing a basic understanding of client treatment plans and providing a safe/supportive environment for clients.

Essential Job Functions:

• Ensure that all program expectations and rules are adhered to, and report behaviors to the supervisor, which will assist with therapeutic interventions.
• Participate as an active member of the treatment team by helping to identify client's strengths, needs, abilities and preferences.
• Document and/or report at shift change and/or in client/patient record any exceptional behavior and/or areas of concerns related to client's behaviors/interactions.
• Assist and educate clients/patients in performing daily activities as needed.
• Monitor client activities and document client activities occurring on shifts that are relevant to client's/patient's progress or behavior, including bed check documentation during overnight shifts.
• Ensure all clients are accounted for.
• Ensure precaution protocols are adhered to and appropriate documentation occurs.
• Assists in monitoring general health conditions of clients.
• Facilitate education or recreation groups as scheduled and assigned.
• Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed whether client administered or PFH associate administered.
• Provide client transportation as needed.
• Maintain a standard of behavior that is, at all times, consistent with agency expectations and program philosophy.
• Complete all mandatory training within the required time frame with state regulatory standards.
• Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
• Be knowledgeable and adhere to all program policies.
• Other duties as assigned by the Residential Coordinator, Assistant Residential Coordinator, Residential Director or Executive Team Member.

Knowledge, Skills, and Abilities:

• Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.
• Ability to establish rapport with the client population.
• Capable of communicating ideas clearly and effectively both verbally and written to produce clear and concise reports.
• Ability to establish rapport with the client population.

Experience and Education Qualifications:

• High School education or equivalent and two (2) years responsible employment history.

Supervisory Requirements:

None

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check..
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record and current auto insurance.
• First Aid Certification within 30 days of employment and annually thereafter.
• Obtain CPR certification within 30 days of beginning employment and upon
• renewal date.
• Valid Driver’s license in state of residency with an acceptable driving record is
• required.
• Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
• Must be at least twenty-three (23) years of age to operate a company-owned fifteen
• (15) passenger van.

Physical Requirements:

ADA Consideration-Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking and standing are required only occasionally and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.