Job Description

• Casual Shifts - Morning, Afternoon and Night shifts
• Salary: $57.05/hr + Penalty rates + Super + Salary Packaging
• Location: Townsville QLD 4810
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose

Your Opportunity

Passionate about youth development? Join us at Townsville Youth Foyer in Pimlico as a Youth Development Coach! Work alongside a dynamic team to design and implement innovative programs for young people aged 16-25. From goal-setting and personalized support to fostering a culturally safe environment, you'll empower youth in education, employment, health, social connections, civic participation, and housing. Make a difference in a vibrant community setting where every day brings new opportunities for growth and success!

The Youth Development Coach works with the Program Manager, Senior Practitioner, and Pathways Specialist to develop and implement programs at the Youth Foyer. They provide coaching and support to up to 10 young people, assisting with goal-setting and personal plans, while also supporting daily operations and liaising with stakeholders, suppliers, Mission Australia Housing, and the local community.

Your key responsibilities will be to:

• Create, coordinate, maintain and facilitate structured career and employment guidance.
• Create holistic and strength-based individualised support plans utilising SMART goals including referral to other services as needed.
• Facilitate group workshops and one to one guidance sessions for youth
• Develop and maintain effective relationships with internal and external stakeholders employment and training providers, schools, universities, TAFE etc.
• Provide coaching and positive engagement to assist young people to achieve their goals as detailed in their personalised coaching plan.
• Support young people to identify short and long-term life and career and study goals.

Requirements for Success

• Relevant degree or associate diploma and/or experience working with young people and/or homelessness
• A good understanding of the challenges faced by disadvantaged young people
• Experience working with young people on their journey transitioning to independence
• Demonstrated ability to coach young people and deliver service outcomes on time
• Experience working successfully with young people from low-socio economic, homeless, and culturally diverse groups.
• Knowledge of services for young people in Townsville and pathways for education and employment.
• Experience supporting young people in a trauma informed and culturally appropriate way.
• Willing to work weekends and after hours to deliver programs and services for young people on a rostered basis

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave 
• Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

I f you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.