Job Description

Job Location: Bronx Youth Center - 2999 Third Avenue - Bronx, NY 10455
Position Type: Full Time
Salary Range: $42,000.00 - $42,000.00 SalaryPosition: Youth Counselor (Overnight)- Bronx 24-hour Drop-in Center
Supervisor: Runaway Homeless Youth Supervisor
Overview:  The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.
The Case Manager will support the Runaway and Homeless Youth program by providing case management to homeless and unstably housed youth in order ensure that the basic needs of young people, including crisis counseling, housing placement, entitlements procurement, health care, mental health care, education, job/career assistance, recreational opportunities and other service needs are being met.
Responsibilities:
- Monitor participant activities and provide crisis intervention as needed.
- Ensure that Night Staff Policy and Procedures are followed.
- Complete and submit Face Sheet for each participant as they enter for overnight services.
- Submit overnight census at the end of the shift.
- Be flexible and/or available for holiday shift coverage when needed.
- Implement positive youth development focused activities for participants as needed.
- Assist participants in accessing basic needs: shower, laundry, resting space, food.
- Ensure that participant items are properly and securely put away during the overnight to avoid theft and fire hazards.
- Ensure the cleanliness of the shower/laundry areas after every use.
- Wash/dry and properly store towels.
- Restock hygiene products and crisis clothing as needed.
- Document all incidents and interventions with participants and building security in shift report and via email.
- Communicate appropriately with daytime staff and program management during and following crisis situations.
- Attend all relevant meetings, trainings, workshops, and outside events.
- Other responsibilities and functions as assigned by supervisor.

Qualifications:
- A minimum of a high school diploma or HSE; Bachelors preferred
- Minimum of one to two years experience with adolescents utilizing positive youth development principles
- Experience working with diverse at-risk populations such as LGBTQ+, homelessness, mental health, and substance use
- Knowledge of social service systems and community resources as they relate to the youth/young adult population
- Demonstrate an understanding of and practice the principles of positive youth/young adult development
- Understanding of adolescent and young adult development, assessment, counseling and/or crisis management
- Ability to engage people from strength based, trauma-informed person-centered philosophy
- Ability to provide crisis intervention when necessary
- Excellent oral and written communication skills
Hours:  35 hours per week; Mon-Friday/Wed-Sunday schedule 11pm-7am
Salary: $42,000 yearly with union benefits