Job Description

OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty

OUR VISION: All people are respected for their infinite worth, and supported to envision and reach a positive future

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Youth Assessment Specialist. Your main responsibilities will supporting daily operations, answering client questions, data collection and entry, and assisting clients with navigation to resources and other special tasks as needed. This team offers a lot of growth opportunities and professional development through hands-on experience.

Day Shift, Monday- Friday. Some events on weekends or after 5pm. Shift flexibility required.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED.

• Four years of relevant social services experience.

• Knowledge of/or experience with the principles of trauma-informed care, trauma awareness, working with youth, young adults, or vulnerable populations is preferred.

• Equivalent combination of education and experience may be accepted.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.

• Candidate must pass comprehensive MWVCAA background screening prior to employment.

• Candidate must pass Oregon Department of Human Services criminal background check.

• Basic Life Support/First Aid Certification is required within first 30 days of hire.

• Food Handler's Card or ability to obtain within 30 days.

• Candidate must pass pre-employment and random drug screenings.

KNOWLEDGE, SKILLS AND ABILITIES

• Must possess computer skills including Microsoft Outlook, Word, and Excel, data entry, and internet applications.

• Effective customer service, phone skills, as well as writing and appropriate email etiquette.

• Must possess time management skills, meet deadlines, and process cases accurately with a sense of urgency.

• Exhibits a positive attitude and engages with others in a cooperative and supportive manner.

• Knowledge of de-escalation tactics, trauma-informed care, active listening, crisis intervention, flexibility, and adaptability to changing circumstances.

ESSENTIAL DUTIES and RESPONSIBILITIES This This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Meets with youth and young adults in schools, offices, and encampments who are homeless or at-risk of becoming homeless. Uses assessment tools to determine what programs the individual is eligible for and what would give the m the best chance for long-term success.

• Assists clients in accessing services beyond housing, including but not limited to food, childcare, education, mental health services, healthcare, and transportation

• Examines applications to determine applicant eligibility and gathers document verification as required.

• Responsible for accurate and timely data entry and data management, specifically for clients on the applicant interest list.

• Applies crisis intervention and de-escalation techniques for all participants.

• Maintains flexibility and works within a collaborative team to assure that program structure meets the needs of individuals and families experiencing homelessness.

• Respects the confidentiality of information about Mid-Willamette Valley Community Action Agency clients, staff, personnel issues, and other program operations.

• Assists the Program Coordinator and Program Manager in ongoing data management and reporting.

• Helps conduct outreach to locations in Marion and Polk counties and provides informative training and assessments as requested.

• Other duties as assigned.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Walking and/or hiking long distances multiple times a week into various locations including camps and parks.

• Required to frequently reach with hands and arms; regularly required to climb or balance; required to stand; walk; stoop, kneel, crouch, or crawl.

• Frequent driving in all weather conditions throughout Marion and Polk County.

• Specific vision abilities required by this job include close vision and ability to adjust focus.

• Regularly lift and/or move 25 pounds and occasionally lift and/or move up to 50 pounds.

• Manual dexterity for handling computers, devices, and office equipment.

• Ability to remain calm and engage in de-escalation techniques using trauma-informed care during heightened interactions.

• Ability to exercise judgement and quick decision-making skills in response to guest or client incidents.

• Requires ability to stay calm and alert during shift.

WORK ENVIRONMENT

• Frequently driving in all weather conditions throughout Marion and Polk County.

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.

• Outdoor and Indoor work environment with frequent interruptions and demands.

• Occasional exposure to biohazards requiring frequent use of PPE such as gloves, masks, eye protection, protective clothing, and shoes or boots

• Ability to work outside of normal business hours, including evenings, weekends, and holidays

WHAT WE OFFER

• 401k contribution after 1 year

• Employee Assistance Program

• Life insurance

• Health, Vision and Dental Insurance

• For some positions, employees may be eligible for company‑sponsored continuing education

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

**This is a partial list of essential duties and responsibilities. To review the full job description, download below.

Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member.

Child Care Division Central Background Registration and pre-employment drug screening is required.