Job Description

Youth and Young Adult Mentor

Job Type: Part-time, 24-32 hours per week

Reports to: Lead Supervisor, Campus Supervisor

Pay: From $17 an hour, $18 with a Bachelor's Degree. Additional increases offered for training, education, and experience.

Our Geneva Youth and Telos U Young Adult Programs qualify for a $1.00/hour additional Shift Differential for swing shifts (3:00pm-11:00pm)

All positions are part-time, and Sundays are required(once or twice a month).

YOU MUST BE 21 OR OLDER TO APPLY

Young people struggling with depression, anxiety, trauma, and emotional dysregulation come to Telos to find healing and support. As a Mentor or Resident Advisor, you will play a key role in maintaining a safe, structured, and therapeutic environment while helping clients navigate emotional and behavioral challenges in daily life. Staff build meaningful relationships with clients while supporting emotional regulation, crisis de-escalation, and the implementation of therapeutic skills outside of formal therapy sessions.

Key Responsibilities Include:

• Provide direct supervision and maintain the safety and emotional well-being of clients
• Support clients through emotional crises using de-escalation, co-regulation, and behavior management techniques
• Help clients identify triggers, practice coping skills, and apply therapeutic interventions in real-life situations
• Build trusting, professional relationships that promote accountability, resilience, and healthy decision-making
• Observe, assess, and respond appropriately to behavioral and mental health concerns
• Maintain consistent structure, boundaries, and therapeutic expectations within the residential environment
• Communicate and document client behaviors, progress, incidents, and observations with clinical and leadership teams
• Transport clients safely to appointments, activities, and program functions
• Respond appropriately in emergencies, including first aid situations and behavioral crises
• Participate in healthy recreational and experiential activities with clients, including hiking, skiing, rock climbing, and other group experiences designed to build connection and emotional growth
• Collaborate with therapists, supervisors, and treatment teams to support individualized client goals and treatment plans

SCHEDULE:

We are currently hiring for the following shifts:

Monday, Wednesday, and Friday: 7am-3pm

Monday, Wednesday, and Friday: 3pm-11pm

Tuesday, Thursday, and Saturday: 7am-3pm

Tuesday, Thursday, and Saturday: 3pm-11pm

On-Call

Each shift includes Sundays, once or twice a month.

Requirements

QUALIFICATIONS

• Ideal for former athletes, coaches, military personnel, or those comfortable with confrontation and de-escalation
• Requires strong presence, emotional control, and the ability to influence behavior in real time
• Exceptional relationship skills
• A tolerant, supportive view of the LGBTQI+ community.
• Must have the ability to participate in physical safety interventions
• Must have the ability to hold appropriate boundaries with staff and students.
• Experience working with youth or young adults in the behavioral health field (required)
• Experience in a residential treatment center (preferred)

ABILITIES The employee must have:

• Conflict management skills
• Exceptional customer service skills
• Mental flexibility
• Effective written communication for documentation
• Effective boundary management
• The ability to handle constructive feedback
• Tolerance for a fast-paced, constantly changing work environment