Job Description

Great Kids Club experiences begin long before the first activity takes place. At Nemacolin, the Kids Club Assistant Manager makes every day feel effortless for families by preparing the people, programming, and operation behind it. You'll work alongside the Kids Club manager to lead daily operations, develop associates, solve problems, and keep the team ready to create safe, engaging experiences that children look forward to joining.

What You Will Create

• A daily Kids Club experience that feels imaginative and easy for families because the people, activities, spaces, and details behind it are thoughtfully prepared
• A team that arrives knowing what matters that day, how they contribute, and where to turn when they need support or direction
• Opportunities for supervisors, coordinators, and other associates to become stronger in their roles through coaching, feedback, recognition, training, and meaningful accountability
• Experiences that continue to feel fresh as themed activities, holidays, special events, and new programming take shape throughout the year
• Trust with parents and caregivers by listening well, responding thoughtfully, and helping resolve concerns with the care expected at Nemacolin
• A safe and dependable environment where training, facilities, equipment, procedures, and team readiness support children's well-being every day
• Stronger leadership capability of your own as you learn the full operation, support the manager's priorities, and step in on the manager's behalf when assigned or appropriate

What You Can Expect

• To assist the Kids Club manager with daily operations, translating departmental priorities into effective staffing, schedules, programming, communication, and execution
• Meaningful people-leadership responsibility, including recruiting and interviewing, onboarding, training, coaching, performance feedback, associate communication, and appropriate personnel processes in partnership with the manager
• Oversight of scheduling, payroll administration, labor utilization, supplies, inventory, purchasing needs, facility readiness, and other operational details within the manager's direction
• Responsibility for reinforcing safety procedures, supporting incident response and documentation, monitoring operating conditions, and modifying or suspending activities when established safety protocols require it
• Regular collaboration with resort departments on programming, special events, holidays, guest needs, and operational priorities
• Exposure to departmental financial performance through labor management, expense awareness, purchasing, and support of budget and P&L priorities
• A flexible schedule based on resort operations, including varying shifts, evenings, weekends, and holidays

What You Bring

• A people-focused leadership style with the ability to organize, motivate, coach, and appropriately hold a team accountable
• Meaningful childcare or youth-programming experience and an understanding of hospitality, recreation, guest service, or a similarly experience-driven environment
• Sound operational judgment and the ability to manage staffing, programming, guest needs, administrative responsibilities, and changing priorities
• Strong communication and problem-solving skills, particularly when working with parents and caregivers, associates, leaders, and resort partners
• Working knowledge of labor and expense management, payroll, purchasing, inventory, and other operational fundamentals
• Comfort with Microsoft Office applications and relevant scheduling, point-of-sale, or departmental operating systems

Qualifications

• Bachelor's degree required. Candidates with extensive, directly relevant childcare or youth-programming experience may be considered in lieu of the degree based on the depth and scope of their experience
• Minimum of two years of relevant experience in childcare, youth programming, recreation, hospitality, or a comparable operation, including at least one year of supervisory or team-leadership experience
• Experience coordinating staff and daily operations; previous experience in resort, luxury hospitality, recreation, or another service-focused environment preferred
• Ability to successfully complete required background checks and clearances, including FBI fingerprinting, PA Child Welfare clearance, and PA State Police criminal history check
• Willingness to obtain and maintain CPR, First Aid, and other certifications or training required for the position upon employment
• Fluency in English and ability to communicate effectively and professionally with children, parents and caregivers, associates, leaders, vendors, and resort partners
• Valid driver's license

Additional Information

This job description reflects the primary responsibilities and qualifications associated with the position and is intended to provide a general understanding of the role. Responsibilities may evolve as business and operational needs change, and additional duties may be assigned to support the operation and resort.

Craft a Career Defined by Excellence, Growth, and Experience

Set within Pennsylvania’s Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.

A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.

Professional Development & Recognition

• Paid training and continuous learning opportunities
• Leadership development and accelerated leadership pathways
• Mentorship, coaching, and cross-functional experience
• Monthly recognition opportunities for associates, leaders, and teams

Benefits Designed for Well-Being and Lifestyle

• Competitive compensation and attractive 401(k) program
• Medical, dental, and vision coverage available
• Paid time off
• Educational and career advancement support
• Savings across resort dining, retail, spa, and activities
• Discounted associate meals, dry cleaning, and uniform services
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine how your talents, perspective, and ambition could shape what comes next.