Job Description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Responsibilities:

• Be part of a team of product specialists managing the critical services from the SWIFT Central Control Centre. This requires to work in weekends on a regulare basis (30%)
• Participate in day-to-day monitoring and control activities, problem management and change implementation
• Identify problems and use procedures and documentation for the best actions, and participate in the mitigation or resolution
• Implement changes in order to enhance products, or to mitigate problems on our products or underlying infrastructure
• Collaborate with other departments like network services, software systems engineering and development teams to restore availability of services and identify and correct problems
• Maintain and improve procedures, processes and documentation relevant to the supported products
• Continue to keep up to date on technical and product changes, and new requirements to monitor and support the products and applications

Qualifications

• Bachelor Degree in IT / Engineering or equivalent

• Basic HP-UNIX / Linux experience and experience with Korn shell script is a plus

• Good communication skills in verbal and written English

• Disciplined and process oriented attitude

• Analytical and methodical in problem investigations and approach

• Ability to work under pressure and part of a multicultural team

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.