OUTsurance

YOUI Sales Advisor

OUTsurance  •  Centurion, ZA (Onsite)  •  3 hours ago
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Job Description

Company Description

OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally advanced solutions, without losing sight of our human values.

Youi is a company within the OUTsurance Holdings Group. Youi prides itself on being different. We've challenged the Australian insurance industry and we're always looking for ways to be better. Our unwavering commitment to being a great company to work for and providing awesome service to our clients drive our success. You can become a part of our success story.

Job Description

Role purpose

To sell YOUI insurance products to customers who enquire online or are transferred via digital channels, by delivering excellent customer experience and meeting sales targets.

Clients will start quotes online and you will need to complete the quote with the client over the phone and sell the policy to them with the trust you have built with the client and the rapport you have shared with them.

What will you do?

  • Sales and Client Service is where the action is! You will…
  • Engage with inbound internet leads and warm digital enquiries
  • Conduct needs analysis and provide tailored insurance quotes
  • Explain policy benefits, exclusions, and premiums clearly
  • Close sales while meeting compliance and quality standards
  • Meet or exceed sales, quality, and conversion targets
  • Build rapport and deliver a customer-centric experience

What will you get in return?

  • Basic Salary + incentives!
  • A winning, fun and inclusive company culture that embraces diversity.
  • Great Rewards and Recognition programs.
  • Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
  • Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
  • Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
  • Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
  • A chance to give back (Staff Helping SA OUT volunteer program)
  • Fully paid induction and comprehensive 6-week training program to equip you with the necessary skills and knowledge.
  • Supportive and collaborative team environment.
  • Casual dress work environment and much more….

Qualifications

Education

Completed Matric or National Senior Certificate – minimum requirement

Experience

2 years corporate sales experience – advantageous

2 years insurance sales experience – advantageous

Additional Information

Key competencies

  • Customer centricity
  • Resilience and persistence
  • Strong listening and questioning skills
  • Time management
  • Ethical selling behaviour

KPIs often measured:

  • Sales conversion rate
  • Policies sold
  • Quality scores
  • Compliance adherence
  • Customer experience metrics

The YOUI Internet Sales Advisor will report directly to the Team Manager and will work closely with the wider sales team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

OUTsurance

About OUTsurance

𝗪𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝗮𝗹𝘄𝗮𝘆𝘀 𝗴𝗲𝘁 𝘀𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗢𝗨𝗧

Back in 1998, we pioneered the concept of an included cash OUTbonus: where you get 10% of your paid premiums back in cash for remaining claim free. Since then, we’ve paid approximately R6.1 billion in OUTbonuses to more than 880 000 clients*.

We also expanded our personal product offering to include OUTsurance Business, OUTsurance Life Insurance, funeral cover, and pet insurance.

*Internal data 1998 to 31 January 2023.

𝗔𝘄𝗮𝗿𝗱-𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲

We boast an impressive list of industry awards, from being named the preferred car insurance and home insurance brand as per the 2022/2023 Ask Afrika Icon Brands™ Benchmark Survey to being awarded the title of short-term insurer of the year in the 2023 News24 Business Awards.

In 2022, we walked away with top honours in the 2022/2023 Ask Afrika Orange Index® Award, achieving first place for service excellence in the funeral insurance category.

Visit outsurance.co.za for a detailed list of awards.

𝗛𝗶𝘀𝘁𝗼𝗿𝘆

1998 – OUTsurance is established in South Africa, providing short-term insurance directly to the public.

2008 – Youi, modelled on OUTsurance is luanched in Australia, offering short-term personal lines insurance.

2010 – OUTsurance Life is established in South Africa, providing basic and underwritten life insurance products.

2022 – OUTsurance Group Limited lists on the Johannesburg Stock Exchange.

2024 – OUTsurance commences operations in the Republic of Ireland in 2024, providing motor and home insurance to Irish consumers.

OUTsurance is a member of the Rand Merchant Investment Holdings (RMI) Group and an approved financial services provider.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Centurion, ZA
Year Founded
1998
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