Job Description

Tangentyere Council
Aboriginal Corporation (TCAC) is a community controlled Public Benevolent
Institution delivering human services and social enterprise activities for the
benefit of Aboriginal people from the Alice Springs Town Camps, urban Alice
Springs, and Central Australia.

Tangentyere Aged & Community Services (TACS) is part of
the Social Services Division, which aims to improve the quality of life of
Central Australian Aboriginal people and the wider community through providing
innovative, responsive, and culturally safe services.

TACS provide CHSP, HCP, Care Finder, & Chronic Disease
home care & centre-based services to an extremely diverse and vulnerable
cohort of people, where health is more often secondary to other social
determinants. With more than 7 languages spoken and over 100 clients, TACS
continues to uphold quality service provision and maintains its strong ties
with members of the Alice Springs and wider community.

The Tangentyere Care Finder will provide specialist and
intensive time limited assistance to help people to understand and access aged
care services and connect with other relevant services with the overall view of
improving people’s awareness and foster engagement in the aged care system.

The Tangentyere Care Finder will also provide support to
eligible elders from their entry into the Care Finder program, the navigation
of the system and determining services, connection to an appropriate provider,
as well ongoing “post-connection” supports to ensure elders are receiving the
services they need.

The successful applicant will be highly organised and will
be able to manage a varied and heavy workload. They will have experience
working with vulnerable people, have clinical knowledge and case management
experience. This person will also have strong interpersonal communication
skills, be self-motivated and have the ability to establish solid and
sustainable professional relationships with all stakeholders. They will also be
a team player and be able to work within the Aged Care program.

As part of your role, you will be
working with children, people with a disability and people who are vulnerable.
It is your obligation to always ensure their safety and report any concerns in
line with our duty of care obligations. We have zero tolerance when it comes to
abuse of any kind and will take disciplinary action, including and up to
termination of employment, should we determine that abuse has taken place or
there has been a failure to report any suspected or alleged abuse.

Responsibilities

• ·Provide individualised support to vulnerable older
  people to access aged care and other services and supports.

·Proactively
identify potential clients who may otherwise ‘fall through the cracks’.

·Undertake
assertive outreach activities for an identified period of time.

·Undertake
Care Finder administration tasks including records management.

·Participate in evaluation, review and reporting
activities.

·Maintain a high level of knowledge about and
collaboration with aged care and other services and supports.

·Support clients to understand and connect with
required services, including My Aged Care.

·Collaborate with the wider TACS team and
external stakeholders as required.

• ·Assist with achieving quality management
  objectives across the organisation.
• ·Assist with achieving safeguarding objectives
  across the organisation.
• ·Assist with achieving compliance objectives
  across the organisation.
• ·Other reasonable duties as required.

Qualifications and Selection Criteria

Required

• ·Tertiary qualification in Social Work, Aged
  Care, Nursing, Health or other relevant discipline or significant equivalent
  work experience.
• ·High level of relevant and up-to-date industry
  knowledge and experience.
• ·Demonstrated knowledge and experience in
  delivering client support services in a community setting.
• ·High level of organisational skills with
  excellent ability in time management and attention to detail.
• ·Experience in stakeholder engagement and
  management.
• ·Capacity to work autonomously and as part of a
  team, with ability to work with diverse groups of people.
• ·Ability to prioritise and organise workload.
• ·Current NT Drivers Licence, NT Working with
  Children (Ochre) Card, and satisfactory Police Check.

Desired

• ·Current First Aid Certificate, or ability and
  willingness to attain.
• ·Ability to understand or speak one or more
  Aboriginal languages.
• ·Proficiency in the use of Microsoft Suite of
  programs.
• ·An understanding of the social justice issues
  facing Aboriginal People and the role of Tangentyere Council programs in
  addressing these issues.