Job Description

Department: YCRC Job Status: Full-Time

FLSA Status: Exempt

Reports to: Crisis Operations Manager

Positions Supervised: Interns, Mental Health Technicians

Amount of Travel Required up to 10%; Shawnee County

Work Schedule: Thursday-Sunday 10:30 a.m.-9:30 p.m. or Monday-Thursday 6 a.m - 5 p.m.

*Designated as Essential

The YCRC Supervisor is responsible for maintaining appropriate staffing levels for the number of clients referred to Overnight Respite Care, Intermediate Crisis Resolution Program, Crisis Resolution Program, and Integrated Co-Occurring Disorders Program. Position will manage staff, assign workload assignments, train, mentor, and serve as a resource to staff working in the program. The position will perform administrative duties including, but not limited to, auditing completed paperwork, creating discharge summaries, approving documentation and forms relevant to YCRC admission across programs.

ESSENTIAL FUNCTIONS

• Maintains appropriate staffing pattern to carry out the functions of the YCRC.
• Has hiring authority and disciplinary authority for immediate staff.
• Manages and assigns workloads as necessary.
• Provide individual and group supervision
• Trains all program service staff on documentation and entry to the electronic medical record system.
• Approve schedule of daily outings.
• Schedules new clients and monitors staffing patterns.
• Has budgetary authority for staff positions within the area.
• Has budgetary authority for purchasing supplies and equipment necessary to operating the programs.
• Position will work on the floor in the YCRC on any of the overnight units, when appropriate and provide one-on-one direct care to children/adolescents that are experiencing severe emotional disturbance (SED) or are at risk of becoming SED.
• Supports and actively promotes the vision and mission of Family Service and Guidance Center.
• Acts as an ambassador of Family Service & Guidance Center in the community setting.
• Respects and demonstrates the ability to maintain client confidentiality.
• Promotes a consumer friendly attitude by team members.
• Markets and recruits providers from the community in a variety of settings, including, but not limited to universities, schools and job fairs.
• Create monthly staffing schedule and disseminate it to staff, editing as needed
• Plans and cooks meals for clients as needed
• Creates bulk order for EVCO for food, shops at local grocery store as needed
• Create daily client attendance roster for Overnight Respite clients
• Answer staff texts and phone calls outside of normal hours when other supervisors are out
• Return to CRP after hours when necessary to help staff with escalated situations and other risky situations when supervisors are out or Manager is out
• Irregular lunch hour
• Complete Internship Evaluations as needed
• Attend weekly group supervision outside of regular hours.

POSITION QUALIFICATIONS

Education/Licensure:

• Four Year College Degree/Diploma preferred. High school diploma or GED equivalent required.

• Must possess a valid driver’s license, a good driving record, current auto insurance and reliable transportation.
• Must successfully pass the KBI and DCF Central Registry background investigations.
• Successful completion of a TB test is required; completion of a health assessment is also required.
• Successful completion of DCF Fingerprints.
• Must successfully complete Managing Aggressive Behavior, CPR and First Aid, within the first 3mos. of employment.

Experience:

• Supervisory experience preferred.
• 2+ year’s experience with children and families.
• Must have strong proficiency in MS Office Suite and using personal computers.
• Good verbal and written communication skills and ability to work effectively with various levels of professionals both internally and externally.
• Excellent organization and decision-making skills to be able to work independently required.
• Passion and desire to work with children and adolescents.

Knowledge/Skills/Abilities:

• Effective communication skills (verbal and written)
• Customer focused (internal and external)

• Excellent listening skills
• Accountability
• Reliability
• Trust/Integrity
• Adaptability/Flexibility
• Time Management
• Organizational Skills
• Proficiency in MS Office Suite with ability to learn other software programs as necessary
• Relationship building
• Problem Solving
• Attention to detail and accuracy in work

• Being collaborative and cooperative with floor staff and other supervisory staff

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand (F) 10 lbs. or less (F)

Walk (F) 11 – 20 lbs. (F)

Sit (C) 21 – 50 lbs. (O)

Manually Manipulate (F) 51 – 100 lbs. (N)

Reach Outward (F) Over 100 lbs. (N)

Reach Above Shoulder (O)

Climb (O) Push/Pull

Crawl (O) 12 lbs. or less (F)

Squat or Kneel (O) 26- 40 lbs. (F)

Bend (O) 41 – 100 lbs. (O)

Other Physical Requirements:

Must have sufficient ambulatory capabilities to work with children and adolescents in the community based setting. Position may require the ability to use physical holding (MAB) with children and adolescents exhibiting out of control behaviors. Must have ability to lift/carry up to 40 lbs. Supervisors participate in basic cleaning of rooms (i.e. vacuuming, changing bed sheets, sanitizing) and picking up/organizing toys and other items.

Work Environment:

Position is a mixture of office/desk work and work on the floor in the Crisis Resolution Program. Frequent interruptions can occur. This position supervises individuals in multiple offices with service provision in the community and in the Crisis Resolution Program. Travel to other offices is required. Moderate risk of exposure to aggressive and/or acting out (verbal and physical) children and youth. Most interactions are with other agency staff, clients, and collaborative agencies in the community.