Highmark Residential

Yardi Support Specialist

Highmark Residential  •  Addison, TX (Onsite)  •  2 months ago
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Job Description

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Purpose: Responsible for the support and training of all Yardi property functions and other technical programs that interface with Yardi such as screening, utility billing, resident portal, and revenue management. Reviews rent roll data for accuracy and interact with the accounting department on financial issues. Performs audit functions on rent roll and site-related issues.

Highmark can supply the following to meet your needs:

  • Help you achieve your goals by continuous professional development and regular career progression sessions
  • Competitive pay for the market
  • Monthly bonus opportunities for all site associates
  • 30% associate rent discount
  • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
  • Company-provided life insurance, short term and long term disability coverage
  • Flexible Spending accounts
  • 401(k) eligibility after 90 days, with 4% Highmark match
  • Professional Certification & Tuition reimbursement
  • Vacation, Sick and Personal Time off available to use after 90 days
  • 10 paid holidays
  • Paid parental leave

Responsibilities

What your day may entail, this is not inclusive:

  • Provide daily phone and e-mail support for properties regarding Yardi and other technical programs
  • Coordinate timely weekly and month-end closings and perform reviews of data submitted
  • Perform reconciliation, research, and troubleshoot discrepancies as related to the rent roll and accounts receivable
  • Review pre-close reports, distribute correction notices and ensure completion of corrections by a month-end close deadline
  • Work with accounting personnel to resolve on-site accounting discrepancies
  • Maintain training calendar working with other departments with training needs
  • Schedule, prepare classroom facilities, and conduct training of all technical classes
  • Create or modify training materials for web-based and live training classes
  • Coordinate the implementation and update of Yardi policies and procedures as revised with the communities
  • Lead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositions
  • Perform property file audits and re-audits as needed

Qualifications

We're looking for you if you have the following qualifications:

  • On-site experience and previous bookkeeping required
  • Extensive experience with Yardi, on-site accounting processes and controls
  • Microsoft Office skills – Word, Excel, and PowerPoint
  • Possess excellent writing and communications skills, including proper grammar and email etiquette
  • Ability to speak in front of groups of people
  • a Basic understanding of accounting functions
  • Able to travel overnight as required, approximately 30%
  • Ability to coordinate activities and meet deadlines
  • Ability to collaborate with peers on training and support objectives

#CORP

Req. ID: 2025-8547

Highmark Residential

About Highmark Residential

Highmark Residential is a proud subsidiary of Starwood Capital Group and one of the nation’s premier multifamily property management companies. With over 30 years of experience, we’ve built a strong foundation of operational excellence while continuously growing to meet the evolving needs of our residents and partners. Today, we provide more than 95,000 residential units across 15 states, helping to shape vibrant communities where people feel truly at home.

With a rapidly expanding portfolio of over 380 properties, Highmark Residential combines deep industry expertise with hands-on execution to deliver comprehensive in-house services across leasing, marketing, accounting, legal, and financial analysis. Our commitment to growth extends beyond our footprint—we actively invest in capital improvements and strategic repositioning to enhance property value and ensure each community thrives long term.

Headquartered in Dallas, our nationwide growth is supported by regional offices in Atlanta, Austin, Baltimore, Charlotte, Dallas, Denver, Fort Worth, Houston, Jacksonville, Miami, Nashville, Orlando, Phoenix, and Tampa—allowing us to scale with agility while staying connected to local markets.

Industry
Real Estate & Property
Company Size
501-1,000 employees
Headquarters
Dallas, Texas
Year Founded
2019
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