Job Description

About the YMCA of Memphis and the Mid-South: The YMCA of Memphis & the Mid-South is a cornerstone non-profit organization dedicated to strengthening communities through youth development, healthy living and social responsibility. The YMCA runs a large childcare program with over 130 before and after school sites in 17 school districts, 700 team members, 8,000 children daily, and over $20M in revenue. With a rich history and a strong presence in the Memphis and Mid-South region, the YMCA offers a wide range of programs and services aimed at nurturing the potential of children and teens, improving health and well-being and providing opportunities for individuals and families to connect and thrive.

The Y-CAP Program Coordinator is responsible for implementing and overseeing Y-CAP (YMCA Community Action Program) at designated school sites. This role involves working directly with youth, families, school staff, and community partners to provide social-emotional learning, literacy support, and mentoring to students at risk of academic and behavioral challenges. The Coordinator will ensure program goals are met, data is tracked, and engagement opportunities for students and families are maximized.

Essential Functions:

Program Implementation & Youth Engagement

• Facilitate weekly and bi-weekly Y-CAP sessions at assigned school sites, incorporating social-emotional learning, mentoring partnerships, and literacy activities.
• Support students in personal goal setting and skill development related to conflict resolution, academic success, and behavior management.
• Coordinate enrichment activities that promote social and emotional growth.
• Oversee the summer literacy program and violence prevention initiatives.
• Family & Community Engagement
• Conduct intake with parents/guardians to track student goals and desired growth outcomes.
• Maintain ongoing communication with families about social-emotional learning and growth.
• Develop and implement action plans for students, including behavioral and academic goals, in collaboration with parents, school staff, and YMCA leadership.

Data Tracking & Assessment

• Collect and analyze student progress via reports, site-holder feedback, data-tracking systems, etc. to assess program impact.
• Administer pre- and post-assessments to track social-emotional learning and growth.
• Maintain accurate records of student attendance, participation, and outcomes to align with grant reporting and program evaluation needs.

Collaboration & Staff Coordination

• Work closely with school counselors, principals, and YMCA staff to ensure seamless program integration.
• Train and support Y-CAP staff and volunteers in delivering lesson plans and engaging with students.
• Coordinate referral services and additional resources for students as needed.

Qualifications: Education and Experience

• Bachelor’s degree in Education, Social Work, Psychology, or a related field (preferred).
• Experience working with youth, particularly in school or community-based programs.
• Strong understanding of social-emotional learning principles and youth development strategies.
• Ability to communicate effectively with students, parents, school administrators, and community partners.
• Proficiency in data collection and assessment tools to measure program effectiveness.

Skills and Competencies

• Commitment to diversity, equity, and inclusion in all aspects of program design and implementation.
• Ability to work independently as well as collaboratively with a team.
• Passion for empowering youth and promoting positive educational and behavioral outcomes.
• Innovative thinker that can execute operational ideas, solutions, and strategies for programming.

YMCA Leadership Competencies:

Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders. Collaboration: Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness Integrates multiple thinking processes to make decisions. Involves staff at all levels in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Behavioral Characteristics:Welcoming, Nurturing, Determined, Hopeful, and Genuine.

Work Environment This position is based in Memphis, TN, with occasional travel throughout the Mid-South region. Flexibility is required to attend events, meetings, and other activities as necessary to fulfill the responsibilities of the role. Evenings and weekends will be required based on business needs.