Job Description

Job Listing: Xfinity Retail Sales Associate

Company Overview: : Blufox Mobile, is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Xfinity Retail Sales Associate- Salem NH

Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:

1. Sales:

• Present, promote, and sell Xfinity products/services to existing and prospective customers.
• Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
• Execute sales closing techniques consistently to meet and exceed sales targets.

1. Customer Service:

• Maintain a courteous and friendly attitude while interacting with customers.
• Build positive relationships with customers to enhance the company's public perception.
• Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

1. Organization Goals:

• Work well with the team, demonstrating relationship management skills.
• Stay updated on current and emerging communication and entertainment technologies.
• Achieve overall performance goals of the organization.

Core Responsibilities:

• Present, promote, and sell Xfinity products/services effectively.
• Execute sales closing techniques consistently.
• Maintain a positive customer experience and strive for high Net Promoter Scores.
• Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Requirements

Qualifications:

• High School diploma or equivalent
• Customer-facing experience serving walk-in retail customers
• Experience handling objections in face-to-face sales conversations
• Eligible to work in the United States
• Has reliable transportation
• Must be able to work weekends
• 2-5 years of retail, wireless, or cable sales experience preferred, not required.
• Experience explaining bundled telecom services and closing sales face to face preferred, not required.

Benefits

Benefits:

• Medical, Dental, Vision, 401k
• Paid training
• Opportunities for promotion
• Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:

• Automatic compensation increases through the "Blufox Raise Program."
• Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
• Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.