Job Description

Position Title : Technical Writer – Master Spare Manual

Organization Context

Position Title:

Technical Writer – Master Spare Manual

Employee Name:

Grade :

M08/M09

Department:

Master Documentation

Location:

Shirwal/Kandivali/Talegaon

Reports to:

Team Lead– Master Spares Manual

Reported by:

NA

ACG is the world’s only integrated pharma manufacturing solutions company. We are headquartered in Mumbai , India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains. We offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.

We have an opportunity in ACG Engineering of a Technical Writer – Master Spare Manual.

1. Job Objective

Development and review of Master Spares Manuals for ACGE machines to fulfil Master Documentation development plans.

1. Primary responsibilities

Strategic and Planning:

• Planning for executing on-time delivery of Master Spares Manuals in line with departmental goals
• Participate/Contribute to continuous improvement of Master Spares Manuals.

Functional:

Core:

• Oversee Master Spares Manuals to fulfil documentation development plans.
• Develop and implement Spares Manuals for Key accounts/Major customers to support spares business function.
• Collaborate with cross functional team to obtain information to prepare Master Spares Manuals
• Understand stakeholder’s requirements, BOM, ECN, PLM, DDLC.
• Analyze gathered input information and interviewing CFT for corrections if any.
• Collaborate with Project Documentation Spares team to validate the Master Spare Parts Manuals
• Self-review of the Master Spares Manuals to ensure the accuracy of Spares Manual
• Drive CFT review to receive inputs from various functions for the improvement of Master Spare Parts Manuals
• Ontime & ‘First Time Right” completion of Master Spares Manuals with reference to ACGE Company standards.
• Collaborate with Engineering Team, Service and QA team to validate Master Spares Manuals
• Complete the project with the “Project Acceptance Form” involving all stakeholders.

Internal Process:

• Support Team lead to prepare and update departmental weekly/monthly report
• Prepare and Maintain reports on CFT feedback and improvement actions suggested by various functions

People Development:

• Drive and maintain Customer Centric culture within documentation teams to fulfil desired customer needs.
• Support team members to fulfil their job responsibilities.
• Support Project documentation writer to implement Master Spares Manual for projects.

1. Key Result Areas

• Ontime & ‘First Time Right” completion of Master Spares Manuals as per ACGE Company standards
• Self-review of the Master Spares Manuals to ensure the accuracy of documents.
• Drive CFT review to receive inputs from various functions for the improvement of Manuals.
• Validation of Master Spares Manuals
• Prepare Spares manuals for Key accounts/Major customers to support spares business function.

1. Key Interfaces

Internal Interfaces

External Interfaces

• NPD/AE team (to receive the Engineering inputs & to review master documentation)
• After Market teams (to receive site feedback and align documentation with After-Market requirements) QA team (for validation of master documentation)
• Supplier

1. Key Competencies

Technical/Functional Competencies

(It will flow into Interview Assessment Form)

Leadership Competencies

(L-Compass as per grade)

• Sound experience in understanding Engineering Products and Processes
• Experience with Publication tool like Solid Edge 3D Publication or similar tool, Teamcenter Visualization, Content Management System, Adobe Acrobat, Adobe Illustrator and MS Office suit
• Sound experience in Engineering Change Management / Change Control to prepare and maintain accurate Spares Manuals
• Sound Experience with SAP and Teamcenter
• Understanding of engineering data and analyses engineering drawings, BOM and convert into literature and preparing illustrations
• Communication
• Innovation
• Problem-Solving
• Cross-Functional Team Working
• Quality and Service Orientation
• Delivering Consistent Results

1. ACG Persona

Persona

Level

Competency

Level

1. Educational and Experience Requirements

Minimum Requirement

Desired

Level of Education

• Diploma/BE Mechanical/Production
• Diploma in Technical Writing

Experience

• 4 to 6 yrs
• 4 to 6 yrs