Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.

Cabana Server

Kalahari Resorts & Conventions is seeking a Cabana Server. In this role, you will provide friendly, responsive service to create a beyond expectations beverage and dining experience for all guests.

As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Greet guests, inform them of drink specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and advise on any menu changes.
• Take food and beverage orders from guests, enter orders in the point-of-sale system which relays orders to the kitchen and bar and relay any special dietary needs and special requests.
• Deliver food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner, along with the appropriate accompaniments and condiments from service bars.
• Follow safe food handling procedures and provide a safe environment for our guests and associates.

What We’re Looking For

• Must be at least 18 years of age.
• State or Local Law may require a certificate upon completion of an alcohol awareness/safety class.
• Must be able to read and comprehend simple instructions, short correspondence, and memos.
• General food and beverage knowledge, involving at least 1 year of front-of-the-house operations, is preferred.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.