Job Description

Join us as a Quality Manager

• We’ll look to you to provide direction and leadership on all quality matters across the platform or domain, including adoption and compliance with the bank’s standards and policies
• This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
• Hone your knowledge of quality best practices and collaboration and stakeholder management skills
• We are offering this role at vice president level

What you'll do

In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment.

We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.

Additionally, you’ll be:

• Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
• Working in conjunction with quality automation specialists in writing automated tests and analysing the results
• Executing tests on a continuous basis triggered automatically by change events and minimising the execution time for the automated tests in order to obtain quick feedback
• Understanding the customer and human centric designs and driving the quality of the teams work to constantly improve the solutions and enhance customer experiences
• Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment, ensuring customer outcomes are delivered right first time

The skills you'll need

We’re looking for someone with proven application of testing methodologies, including a range of Agile testing methods such as test driven development and behaviour driven development. You’ll have experience with a wide range of testing automation tooling.

You’ll also need experience of systems development lifecycle, along with experience of delivering testing activities in a technology or IT function.

Additionally, we’ll be looking for:

• Practical experience to define and embed the quality strategy across the automation and AI solution lifecycle, aligned to NatWest risk, control, and governance standards
• Experience in leading assurance and oversight to maintain compliance, control effectiveness, and solution reliability across the platform
• The ability to e nsure quality-by-design across delivery, covering design, build, testing, and deployment of scalable The ability to communicate complex technical concepts clearly to peers and management
• Drive continuous improvement through standardisation, best practices, and robust quality frameworks
• Good collaboration and stakeholder management skills

Hours

45

Job Posting Closing Date:

23/05/2026