Job Description

World Waterpark Guest Services Attendant are responsible for providing friendly and efficient customer service to all guests vising the Waterpark.
PRIMARY RESPONSIBILITIES:
• Acting as a communications relay between aquatics staff, management, cleaning staff and maintenance staff.
• Selling admissions to people required to use the Special Needs Access door. (i.e. disabled people or people with strollers)
• Providing information to guests regarding the various attractions within the Waterpark.
• Booking and renting out private cabanas and providing any additional information the customer may need.
• Addressing guest concerns and answering guest inquires.
• Keeping office area clean and well stocked.
• Helping with lost children.
• Other responsibilities as required.
DESIRED QUALIFICATIONS:
• Previous experience working as a cashier or receptionist in a fast paced environment.
• Must possess a passion for service, demonstrating guest service skills with the ability to deliver outstanding service at all times.
• Must have excellent communication skills including excellent reading, writing and speaking skills.
• Should have superior problem solving skills and be able to react calmly and proactively in stressful situations and emergencies.
• Experience using Microsoft Word and Excel.
TERMS OF EMPLOYMENT:
• This is a part-time position that requires flexible availability Monday through Sunday, days, evenings, weekends and holiday.
• Must be able to pass a basic security clearance.