Requisition No: 867630
Agency: Department of Transportation
Working Title: WORKSTATION SUPERVISOR - 55010385
Pay Plan: SES
Position Number: 55010385
Salary: $59,096.65 - $76,478.02
Posting Closing Date: 01/23/2026
Total Compensation Estimator Tool
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION
JOB POSTING DESCRIPTION
102 / Office of Information Technology
OPEN COMPETITIVE
SELECTED EXEMPT SERVICE
FULL-TIME
CONTACT PERSON: Jeremy Poole
CONTACT PHONE NUMBER: 863-519-2655
CONTACT EMAIL ADDRESS: Jeremy.Poole@dot.state.fl.us
HIRING SALARY RANGE: $ 2,713.79 biweekly / $ 70,558.54 annual
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.
To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.
Candidates must be United States (U.S.) citizens, or lawfully authorized alien workers, and must possess permanent work authorization for any U.S. employer. Visa sponsorship is not available.
Our Mission
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.
Our Vision
As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.
The Work You Will Do:
Workstation supervisor / Transportation Support / Office of Information Technology
This position will ensure the Florida Department of Transportation’s workforce remains productive and supported by leading enterprise workstation and application support across District 1. By supervising technical staff, managing service delivery, and overseeing critical IT projects and support functions, the role directly enables FDOT’s mission by maintaining reliable, secure, and efficient technology services for employees statewide.
The Difference You Will Make:
Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.
How You Will Grow:
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.
Where You Will Work:
FDOT District 1, 801 N. Broadway, Bartow, FL 33830
Annual Salary Range:
$ 2,713.79 biweekly / $ 70,558.54 annual
Your Specific Responsibilities:
Supervises employees in the Workstation/Special Applications Group spending majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work. Leads and tracks projects as assigned. Supervises staff that performs advanced troubleshooting to determine cause of problem. Works with staff on issues outside their areas of responsibility as needed. Supervises staff that generates and maintains detailed technical documentation such as software installation guidelines and troubleshooting processes. Provides hardware and software technical training and professional development for other technicians as needed or assigned.
Directs the monitoring and assignment of service desk tickets to the appropriate technician or group for proper resolution and to ensure all Service Level Agreements are met in a timely manner.
Oversees, coordinates, and/or participates in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project, etc.
Participates on statewide teams, both internal and external to the Office of Information Technology. Provide facts to facilitate the team's decision-making process and to achieve the team's goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate.
Oversees the support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Oversees the installation, maintenance and support of specialized software applications as assigned. Performs, evaluates, and promotes research and testing of assigned special applications including both hardware and software.
Provides Tier III advanced support for other Technicians as needed or assigned.
Oversees Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment.
The Successful Candidate will have the following required Knowledge, Skills, and Abilities:
Knowledge of:
Skills in:
Ability to:
The State’s total compensation package for employees features a highly competitive set of employee benefits including:
For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/
SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.
Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.
Florida boasts the third largest population in the country and is richly diverse in both population and landscape. With an award-winning park system, warm weather and beautiful bodies of water, Florida is the perfect environment for recreational activities and outdoor enthusiasts. Our favorable tax climate means your income goes further and our business-friendly policies foster private sector growth. Joining Florida’s talented, diverse workforce provides the opportunity to achieve your professional goals while living in a state that values quality of life, culture and recreation. For employment opportunities with the State of Florida, visit https://jobs.myflorida.com.
