Job Description

R3 is seeking an experienced Workstation and Systems Engineering Lead to oversee workstation and server operating system engineering within a dedicated enterprise environment. This role is responsible for the design, development, maintenance, and lifecycle management of workstation and server images, patching strategies, and update processes.

The Workstation and Systems Engineering Lead will provide technical leadership across endpoint and server platforms, ensuring standardized configurations, operational stability, and secure system management. This position requires deep hands-on expertise combined with leadership capability to guide engineering efforts and support Tier 3 escalations.

Responsibilities

• Lead the development, maintenance, and optimization of workstation and server operating system images
• Design and manage standardized system builds to ensure consistency, security, and performance across environments
• Oversee patch management and update deployment strategies for workstations and servers
• Provide Tier 3 support for complex workstation and server image, patch, and update-related issues
• Ensure proper testing and validation of image updates prior to deployment
• Maintain and administer image management toolsets including Microsoft SCCM and Intune
• Develop automation processes to streamline image creation, deployment, and lifecycle management
• Collaborate with infrastructure, security, development, and release teams to ensure system alignment and compliance
• Maintain documentation for image configurations, update processes, and operational procedures
• Monitor endpoint and server health, performance, and compliance metrics
• Ensure systems align with applicable security frameworks and enterprise standards
• Mentor engineers and administrators supporting endpoint and server platforms
• Drive continuous improvement initiatives across endpoint and systems engineering practices

Requirements

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
• 10–15 years of progressive technical experience in enterprise IT environments
• Significant hands-on experience with workstation and server operating system engineering
• Demonstrated leadership or management experience guiding technical teams
• Strong expertise in image management toolsets including Microsoft SCCM and Intune
• Deep understanding of patch management, update lifecycle processes, and endpoint security best practices
• U.S. Citizenship required

Preferred Qualifications

• Active or previous DoD Secret or Top Secret clearance
• DOE L or Q clearance
• Experience operating within highly regulated or compliance-driven environments
• Experience working within a managed services delivery model

Certifications Desired

• Microsoft Certified Modern Desktop Administrator Associate
• Microsoft Endpoint Manager certifications
• Windows Server or related infrastructure certifications
• Relevant security or systems engineering certifications

Key Competencies

• Strong leadership and team development capability
• Deep technical expertise in endpoint and server engineering
• Structured and disciplined approach to configuration management
• Excellent troubleshooting and escalation handling skills
• Strong documentation and process ownership mindset
• Effective communication skills across technical and operational stakeholders
• Proactive focus on stability, security, and continuous improvement

Why join our winning team?

• Competitive wages to reflect your experience and skills.
• Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
• 401(k) with company match to help you plan for the future.
• Flexible time off policies to ensure you maintain a healthy work-life balance.
• We are committed to creating a positive impact on society and contributing to a better world--we're involved in our community and encourage our employees to do the same.
• We are reshaping the industry and the way it thinks about technology and service.
• We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
• The opportunity to be a part of an amazing team.

The salary range is : $130k-160k
The base range for this position is an estimate and may vary depending on relevant factors, including but not limited to education, experience, certifications, and skillset, as well as internal equity and business considerations. This range reflects base pay only and does not include bonuses, incentives, benefits, or other forms of compensation that may be offered as part of the total compensation package.
R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.