The bit about us
x+why launched in 2019 with a simple belief: business should be a force for good. We’re proud to be a Certified B Corp, creating hospitality-led workspaces that put people and planet alongside profit.
Today we operate 15 coworking, event, and members’ club spaces across London, Birmingham, Manchester, and Milton Keynes, supporting a community of 5,000+ members - with more launches on the horizon!
The bit about the role
Full transparency, this probably isn’t the job for you if…
…you want to sit behind a desk all day.
…you prefer every day to look the same.
…you like staying quietly in the background.
Because being the Community Manager at our People’s Mission Hall (PMH) site in Whitechapel means being involved in all parts of the building experience.
You’ll be the main point of contact for members, guests, and visitors, helping create a space that feels welcoming, well run, and full of personality. The role is unique in that it is has dual site responsibilities as covers PMH and one nearby sister site (around a 15-minute walk away), so you’ll be comfortable moving between locations and balancing priorities across both spaces.
PMH is a historic building with a strong operational focus behind the scenes. A big part of the role involves facilities management, coordinating contractors, managing suppliers, and working closely with landlords to ensure things running smoothly. Alongside this, you’ll oversee health & safety, budgets, invoice management with finance, and support occupancy through tours, renewals, and strong member relationships.
At x+why, we talk a lot about “meet us in the moments” - the conversations, introductions, and everyday interactions that turn a workspace into a real community. While this role leans more heavily into operations, there’s still a real opportunity to bring fresh energy to the spaces and create more reasons for members to connect.
The space
PMH is far from a traditional office environment. Think polished concrete floors, neon details, lots of plants, and a hidden courtyard garden in the middle of Whitechapel. Both spaces attract a diverse mix of members across charities, education, creative industries, and independent businesses, giving the buildings a relaxed and characterful atmosphere.
What you’ll be doing
You’ll oversee the day-to-day running of both buildings, making sure standards remain high across facilities, suppliers, contractors, health & safety, budgets, and landlord relationships.
Alongside operations, you’ll help shape the member experience by creating an environment where people feel comfortable, at ease, and genuinely positive about coming to work each day. You’ll also help drive occupancy across both sites by delivering confident, engaging tours that bring the space to life.
The bit about you
You’re organised, practical, and comfortable managing lots of moving parts. You enjoy change, are naturally resourceful when faced with a problem, and take real pride in being the person everyone turns to when something needs doing.
You’re as confident managing contractors and landlords as you are representing the brand. You notice the details, genuinely enjoy people, and know it’s often the smallest interactions that leave the biggest impression.
Experience within coworking or flexible workspace is helpful, but we’re also open to hearing from people within the hospitality/member focused sector with experience in operations, member experience and building management.
Why x+why?
We want people to enjoy coming to work. Even on Mondays.
In return, you’ll get to work in beautifully designed spaces with great coffee, lots of plants, and a genuinely supportive team who care about creating brilliant experiences for members, while still having fun along the way.
What next?
Click apply and send us your CV.
And one small ask: while AI definitely has its place, we’d love your cover letter to sound like you. It doesn’t need to be long, just honest, concise, and written in your own voice.
In return, we promise every application will be reviewed by a real person.
x+why provides flexible workspaces to a community of purpose led entrepreneurs and businesses.
We are home to businesses of all sizes, from all sectors. Businesses that have a common goal – to make a difference. They understand, or want to understand, the revolution that is taking place in the workplace; the link between purpose, people and profit. By inspiring businesses to seek out and deliver on their purpose we help them attract best in class talent, build better relationships with customers and suppliers, make a positive impact in society and make more profit.
x+why does this by working with landlords to design, manage and operate inspirational and flexible workspaces, which champion purpose as well as profit. Imagine a workspace where ideas are shared, employees are engaged, well being and technology are central, plans are hatched and social impact is achieved.
Together, under one roof, we can do more.
x+why has flexible workspaces across the UK in London, Birmingham, Manchester and Milton Keynes, with many more set to open. All of the sites challenge the future of work and support better business, they also place a large emphasis on technology and wellness - we aim to create a space to inspire and stimulate.
With a range of flexible memberships, x+why have space for every type of member and cater for every type of mood (from creative, quiet to sociable space).
