Job Description

Our client, a well-established automotive group in Malta, is seeking an experienced and technically skilled Workshop Team Leader to join its Aftersales team.

The successful candidate will play a key role in supervising daily workshop operations, guiding technicians, and ensuring that repairs are completed efficiently and to the highest quality standards. This position is ideal for a senior automotive technician looking to take on a leadership role.

Key Responsibilities

• Supervise, support, and guide technicians in their daily workshop activities.
• Provide technical assistance with complex diagnostics, troubleshooting, and repairs.
• Ensure all work is carried out in accordance with manufacturer procedures, technical specifications, and quality standards.
• Monitor the quality of workmanship and minimise repeat repairs.
• Plan, schedule, and allocate workshop jobs according to technicians’ skills, availability, and workload.
• Monitor repair progress to ensure jobs are completed within agreed timelines.
• Coordinate with Service Advisors regarding job priorities, repair updates, and customer deadlines.
• Ensure repair orders and warranty documentation are completed accurately and submitted to the relevant department.
• Monitor technician productivity and overall workshop performance, identifying opportunities to improve efficiency.
• Ensure effective use of workshop capacity, tools, equipment, and resources.
• Report technical or operational issues to the Service Manager or Aftersales Manager, including requirements for additional parts or tools.
• Maintain a clean, safe, and organised workshop environment, reporting any damages or safety concerns.
• Ensure compliance with company procedures and franchise standards.
• Monitor manufacturer-related performance targets, including CitNOW targets and upselling objectives.

Requirements

• Level 4 qualification as a Master Technician or higher.
• Minimum of 5 years of experience working as an automotive technician.
• Additional automotive technical qualifications would be considered an asset.
• Valid driving licence.
• Strong technical knowledge and diagnostic skills.
• Previous experience guiding or supervising a team would be an advantage.
• Excellent planning, organisational, and time management skills.
• Strong communication and coordination abilities.
• Good people management and problem-solving skills.
• High attention to detail and commitment to quality standards.

What Our Client Offers

• Opportunity to take on a leadership role within an established automotive group.
• Professional development and technical training opportunities.
• A dynamic working environment within the automotive industry.

If you are an experienced automotive technician with strong technical expertise and the ability to lead and motivate a team, we would love to hear from you. Apply today!