The Workshop Manager oversees daily workshop operations, ensuring efficient maintenance, repair, and servicing of vehicles/equipment. The role includes team supervision, workflow planning, quality control, safety compliance, and coordination with customers and suppliers, in alignment with UAE industry standards and regulations.
Manage daily workshop operations and ensure timely completion of repair and maintenance tasks
Supervise technicians, assign workloads, and monitor performance
Diagnose technical issues and provide guidance on complex repairs
Ensure compliance with UAE safety standards, company policies, and industry regulations
Plan preventive maintenance schedules for vehicles/equipment
Monitor workshop productivity, quality of work, and turnaround time
Manage spare parts inventory and coordinate with suppliers for timely procurement
Prepare job estimates, repair orders, and service reports
Communicate with customers/clients regarding service updates, approvals, and delivery timelines
Control workshop costs and optimize resource utilization
Train technicians and ensure skill development through ongoing technical training
Maintain cleanliness, organization, and safety inside the workshop
Work with management on budgeting, forecasting, and improvement initiatives
Diploma or Degree in Mechanical Engineering, Automotive Technology, or related field
58 years of experience in workshop operations, with at least 2 years in a supervisory role
Strong technical knowledge of vehicles/equipment relevant to the business (automotive, heavy machinery, fleet, etc.)
Experience working in a UAE workshop environment (preferred)
Strong leadership, communication, and decision-making skills
Familiarity with workshop management systems and job-card processes
Understanding of UAE health and safety regulations
Technical troubleshooting
Team leadership and training
Inventory and maintenance planning
Customer communication and service quality management
Time and cost management
Established in 2006, XAD Technologies LLC is an ISO-certified company offering services in the fields of Telecommunication, IT networks, managed services, staff outsourcing, security solutions etc. With more than 3500 employees and several branches, XAD has distinguished itself as one of the most successful firm in the telecom sector globally. Also, it works as an
outsourcing partner with numerous clients, including Etisalat, Du, DEWA, Huawei, among many others.
