Job Description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

The Workshop Facilitator (WF) helps clients cultivate their job search and career building skills in a wide array of industries. The ideal candidate will inspire, educate, and support clients to achieve employment quickly. The WF provides complete training to help clients build their skills for employment searching and ensures learning outcomes are clear and achievable, and clients have a defined benchmark for their learning progress. The WF will use techniques that are suitable for a variety of learning styles, and the learning environment works effectively for clients of all skill, education, and experience levels.

What you’ll do

• Works collaboratively with the team to ensure clients are making progress and supporting clients with challenges by planning and brainstorming with team members during weekly team meeting
• Client survey/evaluation forms indicate that 80% of clients are satisfied or happy with workshops and materials
• 90% of the time, workshops start on time and run expected duration as outlined in service plan
• Design and deliver engaging, effective workshops that align with contract objectives and client employment goals
• Prepare and maintain high‑quality educational materials (e.g., module summaries, videos, and learning resources)
• Facilitate virtual and in‑person workshops using varied instructional techniques to support diverse learning styles
• Monitor client participation, document attendance, and maintain accurate case management notes, reports, and evaluations
• Provide direct feedback to clients and staff regarding learning progress, achievement, and areas for improvement

Qualifications

What you bring

• Two (2) or more years’ experience in workshop facilitation, corporate training, oremployment counselling/advising experience or a related field.
• Needs to be an experienced adult educator in an e-learning and in-office environments with deep subject-matter knowledge. Organizational skills and a positive attitude are important qualities for the Workshop Facilitator. Successful track record helping clients overcome challenges to employment.
• Direct experience leading groups of unemployed individuals and a strong understandingof the issues they face in seeking employment.
• Technologically proficient with presentation and office tools (e.g., PowerPoint, Microsoft Office Suite, Teams)
• Demonstrated ability to use technology to enhance learning and engagement.

Additional Information

What we offer

• Competitive salary of $58,000.00 per year
• Comprehensive and flexible health and dental benefits
• RRSP Matching program of 1.5% base earnings
• Ongoing learning and development opportunities
• Generous time-off policies that promote work/life balance
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• The opportunity to do work that makes a difference!

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.