Norris Motor Group is seeking an experienced Workshop Controller to lead the daily operation of our busy multi-franchise workshop. This role is responsible for managing workflow across Kia, Hyundai, Isuzu UTE, LDV and MG, ensuring vehicles move efficiently through the workshop while maintaining strong productivity, quality and customer satisfaction outcomes.
This is an excellent opportunity for an experienced Workshop Controller, Foreman or Senior Technician looking for a leadership role with genuine work-life balance.
About the Role Working alongside our Service Management team, you will be responsible for:
· Managing workshop loading and daily workflow
· Allocating repair orders and monitoring technician capacity
· Assisting technicians with job prioritisation and technical support
· Controlling workshop productivity and efficiency
· Managing work in progress (WIP) and reducing aged repair orders
· Ensuring customer promised times are achieved
· Working closely with Service Advisors to provide accurate vehicle updates
· Supporting warranty and manufacturer processes across five brands
· Driving a positive workshop culture focused on teamwork and accountability
About You
· Previous experience as a Workshop Controller, Foreman or Senior Technician
· Strong organisational and leadership skills
· Ability to manage multiple priorities in a fast-paced environment
· Excellent communication skills
· High attention to detail
· Current driver's licence
What We Offer
· Competitive salary package
· 9-day fortnight roster
· Work-life balance with every second weekend being a long weekend
· Ongoing training and development opportunities
· Supportive management team
· Stable long-term career opportunity with a growing dealer group
· Modern workshop and facilities
Opportunity to lead a large workshop operation servicing over 80 vehicles per day
If you're looking for a role where you can make an impact, lead a strong team and enjoy a better work-life balance, we'd love to hear from you.
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.
We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.
Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.
Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.
