Job Description

Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads, pet parents, and family members caring for aging loved ones, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

We're seeking a dynamic, highly organized, and proactive Office Coordinator / Workplace Lead to serve as

the heartbeat and operational anchor and primary administrative manager for our Austin office. In this role,

you'll manage day-to-day office operations, coordinate catering, manage operating expenditures, implement

administrative office policies and procedures, and act as our on-site culture champion to drive office

utilization and deliver a best-in-class workplace experience.

Reporting directly to the Director of Workplaces, you'll also partner closely with our Workplace and

Engagement Specialist to support event logistics, vendor and property relationships, and local people

engagement, Employee Resource Group (ERG) activities, and internal communications.

Office Operations & Support

• Local Point of Contact: Serve as the primary face of the Austin office, welcoming employees and visitors while maintaining a warm and highly functional workspace.
• Facilities & Business Continuity: Plan and manage local facility operations, space allocation strategies, and local business continuity/emergency action plans with independent decision-making authority.
• Local Site Management: Serve as the primary operational leader and on-site administrative contact for the Austin office, managing daily facility needs, office maintenance, and workspace setups.

Vendor Sourcing & Expenditure Management

• Vendor Sourcing & Evaluation: Identify, source, and assess proposals for local office vendors, catering partners, and facilities service providers, making strategic recommendations to leadership.
• Vendor & Property Oversight: Oversee on-site property management, cleaning crews, contractors, and service providers to ensure deliverables meet company standards and service level agreements.
• Budget Oversight & Expense Analysis: Analyze operational office expenditures, track local site operating budgets, and autonomously manage day-to-day purchasing for office supplies, snacks/beverages, catering, and site events within budget parameters.

Culture & People Engagement

• Engagement Activation: Plan, coordinate, and execute local people engagement initiatives, logistics, and site-wide activations to drive workplace community and office utilization.
• Cross-Functional Collaboration: Partner with the Workplace Engagement Specialist and Director of Workplaces to align local events, Employee Resource Group ERG activities, and workplace experience strategies.
• Internal Communications: Author and distribute internal workplace communications, announcements, and local events calendars to keep team members informed and engaged.

Qualifications

• Experience: 2–4 years of experience in office coordination, workplace operations, hospitality, or facilities management.
• Event Savvy: Proven experience supporting the coordination and logistics of team meetings and corporate events.
• Communication Style: Excellent verbal and written communication skills, with the ability to handle internal communications in a bright, professional tone.
• Tech-Comfortable: Proficient with everyday workplace technology, including A/V setups, video conferencing tools, and inventory systems.
• Mindset: A proactive self-starter with a “make things happen” attitude who is adaptable, flexible, and thrives in a fast-paced environment.

Additional Information

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services to customized corporate benefits packages covering the care needs of working families. Since 2007, families have relied on Care.com's industry-leading products — from child care to senior and adult care, pet care, and home care.

Salary Range: $60,000 to $65,000 annually. The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

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