Seeking a highly experienced Digital Experience (DEX) Lead to manage and enhance a large-scale NextThink environment supporting approximately 40,000 end users. This individual will lead a team of three (including two direct reports) and serve as both a technical leader and product owner for the organization's digital employee experience program. Key Responsibilities Lead and mentor a team responsible for Digital Experience Management (DEX). Drive strategy, optimization, and continuous improvement of the Digital Experience program. Own and evolve the organization's highly customized NextThink environment. Design, develop, and maintain automated remediation solutions using PowerShell and NextThink Remote Actions. Lead major initiatives such as endpoint reboot process redesigns, vulnerability-driven reboot strategies, and proactive issue remediation. Partner with stakeholders to align NextThink capabilities and roadmap with business objectives. Act as an internal advocate and product owner for the NextThink platform. Required Qualifications Strong hands-on experience with NextThink, preferably in a large-scale enterprise environment. Demonstrated experience leading Digital Experience or End User Experience programs. Experience supporting large user populations (tens of thousands of endpoints preferred). Advanced PowerShell scripting skills with the ability to build and maintain custom automations and remote actions. Proven ability to lead technical teams and drive operational improvements. Excellent communication, stakeholder management, and product ownership skills. Preferred Experience Experience creating and managing large numbers of NextThink Remote Actions and custom automations. Background implementing proactive issue detection and self-healing solutions. Experience leveraging NextThink beyond out-of-the-box capabilities through extensive customization. Familiarity with other Digital Experience Monitoring (DEX) platforms is helpful, but strong NextThink expertise is highly preferred. Ideal Candidate The ideal candidate combines deep technical expertise in NextThink and automation with strong leadership and product ownership capabilities. They should have successfully led digital experience initiatives, managed enterprise-scale environments, and driven meaningful improvements to employee technology experiences. Given the niche nature of the role, candidates with either exceptionally strong NextThink expertise or strong DEX leadership experience will be considered, with preference given to those possessing both.ntrol, execution safeguards, rollback planning, and post-deployment validation
Lead, endpoint management, risk reduction
Lead,endpoint management,risk reduction
Excellent oral, written, technical, executive-facing, and governance communication skills Respond to support needs in a timely fashion with excellent customer service Works well with geographically dispersed teams, support teams, technology owners, vendors, and business stakeholders to drive adoption and validate user experience improvements High degree of focus on quality, reliability, efficiency, and cost effectiveness Flexible, self-motivated, able to prioritize multiple demands, adapt to changing direction, work with minimal supervision, and remove obstacles to success Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made Will travel as needed Exhibit Our Values attributes in all business interactions Community engagement and thought leadership (user groups, conference speaking, vendor relationships)
Expert Level
This is a Permanent position based out of Atlanta, GA.
The pay range for this position is $110000.00 - $139000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf
This is a fully remote position.
This position is anticipated to close on Oct 12, 2026.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
