Job Description

Symetra has an exciting opportunity to join our growing team as a Workplace Services Technician!

About the role

The Workplace Services Technician will perform a wide range of maintenance and repair tasks to support the functionality, safety, and comfort of the workplace. Collaborating with Corporate Services and Workplace Experience vendors and Property Management teams, this role ensures smooth and efficient facilities operations.

What you will do

• Coordinate, execute, and track work orders for furniture assembly, workplace changes, and repairs, while providing hands-on support for office moves, and space reconfigurations.
• Perform general handyman duties including minor plumbing, electrical, and carpentry repairs, patching and painting walls, hanging artwork or whiteboards, and installing fixtures.
• Performs workplace and furniture repairs and removals. This will involve assessing damage, coordinating with repair technicians or vendors, and ensuring that the necessary repairs are carried out promptly. In the case of furniture removal, coordinates the logistics and disposal process in compliance with Symetra’s sustainability initiatives.
• Respond to urgent maintenance requests and troubleshoot issues to minimize disruption to workplace operations.
• Conduct routine inspections of facilities to identify maintenance needs and proactively address issues, ensuring that all workspaces are tidy and furniture is in place.
• Perform functionality checks on reservable desk equipment to verify operational status and ensure all components meet performance standards.
• Maintain tools, equipment, and supplies in good working order, clean, organized, and free of hazards to ensure safe work practices are followed.
• Assist with occasional Event Center furniture set up as needed.

Why work at Symetra

“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer

"I am grateful to be here and I know how blessed I am to work for a company that truly cares about me as a person". - Nancy R., Sr. Investment Fund Analyst

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Hourly Range: $24.62 – $41.04 plus eligibility for annual bonus programs

Qualifications We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered