Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Operations Coordinator (m/w/d)

About the Role

Join JLL as a Workplace Operations Coordinator (m/w/d), where you'll be the heartbeat of our EMEA workplace operations. In this hands-on role, you'll ensure our Munich office runs smoothly day-to-day while supporting our broader EMEA network. You'll be the friendly face visitors see first, the problem-solver employees turn to, and the coordinator who keeps everything from meeting rooms to maintenance running seamlessly. This position offers variety and impact—from welcoming new hires on their first day to coordinating with vendors, managing facilities requests, and supporting events. Occasional travel to other EMEA locations (Dublin, Paris, Brussels, Zurich) adds international exposure to your portfolio.

Key Responsibilities:

Daily Operations & Facilities

• Conduct daily office walkthroughs to ensure cleanliness and readiness across all areas
• Ensure meeting rooms are meeting-ready each morning (tidy, stocked, AV checked, whiteboards cleaned)
• Monitor and replenish office supplies, coordinate deliveries and mail, and report maintenance issues
• Triage facilities requests through Jira, coordinate vendor works, schedule preventive maintenance, and host vendors on site

Visitor Management & Access Control

• Act as first point of contact for visitors, candidates, and vendors
• Register visitors in Visitly, manage badges, welcome arrivals, and escort as needed
• Liaise with corporate security to process building access and badge requests, coordinate vendor access, and maintain visitor logs in compliance with client security policies

Health, Safety & Compliance

• Support routine health and safety checks (signage, first aid kits, AEDs, evacuation materials)
• Track compliance activities including fire drills, PAT testing, and AED inspections
• Maintain digital records of risk assessments and incidents
• Be trained in emergency procedures and support Emergency Response Team coordination

Workplace Requests & Communication

• Respond to workplace queries via Slack, Jira, and email
• Monitor EMEA workplace channels and route requests appropriately
• Draft operational communications including office updates and maintenance notices
• Maintain site knowledge documentation covering procedures, accessibility, and amenities

Meeting Rooms & Space Management

• Monitor meeting room calendars, resolve booking conflicts, and clear no-shows
• Configure rooms as requested (layout, AV, refreshments)
• Maintain meeting room supplies (dongles, markers, batteries, remotes)

Onboarding & Employee Support

• Track new hire start dates and prepare workspaces
• Meet new hires on arrival, provide on-site orientation, and support first-day logistics
• Onboard employees to relevant workplace systems and handle exception cases

Events Support

• Provide logistical support for approved internal events including room setup, furniture moves, signage, AV readiness, visitor badge preparation, and registration support via Visitly
• Reset spaces post-event

Reporting & Governance

• Maintain workplace documentation (playbooks, FAQs, building guides)
• Prepare weekly summaries covering onboarding, facilities issues, and incidents
• Report metrics including Jira volumes, SLA performance, and visitor trends
• Attend weekly EMEA Workplace meetings and comply with all client policies while collaborating with Workplace Operations, Corporate Security, IT, Food teams, and vendors

Location:

On-site –Munich, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.