Job Description

The Service & Team:

The Workplace Officer will work within the Workplace team that sits within the Council's wider Facilities Management team that ensures all property assets held by Cornwall Council are maintained. The maintenance ranges from replacement of roofs to day-to-day cleaning. The Council has over 4,000 property assets and County Hall is its primary asset and civic centre.

The Role:

The Workplace Officer will work as part of the Workplace Management Team forming part of the Facilities Management (FM) function. The role is full-time office based at County Hall (Lys Kernow), Truro where the postholder will deliver a range of functions to support the workplace environment aims and objectives set out through the Better Places for Work Programme. The postholder will champion the adoption of new working practices and ensure they are embedded and sustained.

The post holder will be a key contact between building occupants, key stakeholders, FM Workplace Management Team and the Better Places for Work Programme. Maintaining relationships and the ability to manage customer satisfaction are important to ensure excellent service.

The postholder will be responsible for occupation monitoring through the use of data reports from the Resource Booking System and other sources e.g. Hybrid Tech and door access control data along with manual floor counts. The postholder will be responsible for analysing this data and putting forward recommendations to inform future workplace optimisation strategies. The postholder will be responsible for overseeing the delivery of workplace initiatives in the building.

Working Pattern:

This role is 22 hours per week. The role hours could be performed over 3 days but there is a preference for the hours to be worked across a 5-day week.

What you’ll need to succeed:

The role requires the post holder to be multi-skilled and have knowledge and awareness across a range of disciplines. The role will require an awareness of building management, health and safety and working practices that relate to the office environment to support provision of a safe, accessible and inclusive environment for our visitors, staff and tenants.

The Workplace Officer needs to be proactive, client-focused and able to confidently and sensitively influence others to deliver a common goal.

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.

Please read the role profile for the full details of this role attached below in this advert

What you’ll get in return:

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

· a competitive salary.

· a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions

· a generous annual leave entitlement with the potential to purchase additional leave.

· A national award-winning employee health and wellbeing programme

· Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.

The full role profile is attached here

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact Philip Jones on either 07771 980166 or at philip.jones@cornwall.gov.uk

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process

Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.