Job Description

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our cultureputs customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 byAlexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work ( here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join us as a Workplace Intern and help us bring Qonto's brand-new Bonne Nouvelle HQ to life — a 10,000 m² space that will define the future workplace experience for all Paris Qontoers. You'll be on the ground every day, making sure operations run smoothly, providers hit their standards, and the opening lands without a hitch — under the guidance of Agathe, our Workplace Manager.

➡️ What you'll do

• Make the new HQ opening a success: Support the ramp-up of service providers (cleaning, security, snacking, barista, front desk) and help them meet Qonto's standards from day one.
• Build the documentation that makes us scale: Create and maintain Notion pages, contact directories, and vendor trackers so the whole team stays aligned.
• Be Agathe's eyes and ears on the ground: Receive deliveries, handle setup logistics, and keep the Bonne Nouvelle site ready and running during the July–August build-up.
• Help Qontoers feel at home: Contribute to internal comms updates, site content, and local info to help teams adopt their new workspace.
• Own the daily floor operations: Run floor checks, track and escalate issues, and follow up until every problem is resolved.

➡️ What we're looking for

• You communicate clearly — in French and English: You flag issues early, structure your updates, and adapt your tone whether you're talking to a provider or an internal stakeholder.
• You stay calm and re-prioritize when things shift: You've handled weeks where priorities changed daily and you delivered without losing your cool.
• You have a service or hospitality background: You've worked in a customer-facing environment (hotel, restaurant, front desk, facilities) and you know what great service looks and feels like.
• You're hands-on and reliable: You're comfortable with on-the-ground, physical work — and you have no major constraints during July–August (this is peak setup season).
• You're organized and document as you go: You keep shared tools clean and useful — Notion, Slack, and Google Workspace are second nature to you.

➡️ What you'll get

• A once-in-a-career experience: You'll help open a brand-new 10,000 m² headquarters from scratch — not many interns get to say that.
• Real ownership from day one: No coffee runs — you'll own operations, manage provider relationships, and make decisions that matter.
• High exposure across teams: You'll interact daily with Qontoers from every function, plus external providers, building a network that goes far beyond a typical internship.

➡️ Your future manager

You'll report to Agathe, our Workplace Manager. Agathe leads with high trust and autonomy, she'll set you up with the context you need, then let you run. She's attentive, inclusive, and direct: if you ask questions early and communicate proactively, you'll thrive. She's building something significant with the Bonne Nouvelle opening, and she wants someone she can genuinely rely on.

📍 Paris -based, fully on-site. Remote is not available for this role.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Perks

Flex your schedule. Work from home up to 2 days a week with our hybrid policy.

Stay active. Gympass gives you access to 3,000+ sports and wellness partners.

Eat well. Lunch card, 50% on us.

Get around. 50% of the cost of your public transportation pass is covered.

Enjoy the rest. Team events, snacks, and beverages.

Take time off. 1 paid day off per month, no questions asked.

Be yourself. An inclusive, supportive environment where everyone belongs.

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On average, our hiring process lasts 15 working days, with 3 steps:

• Interview with our recruiter
• Interview with your future mentor/manager
• Case Study debrief

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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away ( support@qonto.com)