Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Host – JLL

What this job involves:

We are seeking a highly organized, proactive, and self-disciplined Workplace Host to deliver a best-in-class workplace experience for our client in Canada. This role is pivotal in supporting meeting and event coordination, executive engagements, and daily workplace operations within a dynamic WeWork environment. You'll serve as a primary point of contact for office culture initiatives, ensuring seamless execution of high-touch client requests while maintaining impeccable service standards. This position requires a "can-do" attitude, strong attention to detail, and the ability to thrive independently in a fast-paced setting.

What your day-to-day will look like:

• Execute weekly setup for Sales Meetings, including portable TV configuration, and proactively manage annual recurring conference room bookings

• Coordinate offsite meetings for Executives in Toronto, overseeing breakfast and lunch catering, budget coordination, and logistics for All Hands meetings

• Monitor office meeting space capacity and proactively book additional WeWork meeting rooms when internal spaces reach capacity

• Manage monthly orders for snacks, drinks, and office supplies at the start of each month and fulfill specific client requests as needed

• Serve as the primary point of contact for the local Culture Force, supporting office decorations and planning major office events including Summer and Holiday parties

• Oversee daily work order review and follow-up to ensure superior customer experience and maintain digital SOP manuals and emergency procedures

• Troubleshoot minor IT issues, assist with hardware device collection and shipping, and support basic technical operations including software updates

Required Qualifications:

• Minimum 2 years of experience in a workplace, facilities, or hospitality role with strong emphasis on event coordination

• Demonstrated commitment to providing excellent customer service with ability to interact across all organizational levels

• Strong communication and interpersonal skills with proven ability to handle high-touch client requests professionally

• Proficiency in Google Suite and workplace collaboration tools such as Slack or Microsoft Teams

• Proven ability to work independently with high self-discipline in a fast-paced environment

• Strong organizational skills with ability to manage multiple priorities and deadlines simultaneously

Preferred Qualifications:

• Familiarity with the WeWork ecosystem and community management tools

• Experience managing guest pass distribution systems and keycard activation/deactivation processes

• Background in supporting Employee Resource Group (ERG) initiatives and holiday celebrations

• Experience coordinating executive-level meetings and offsite events

• Knowledge of basic troubleshooting for AV equipment and meeting room technology

38,000.00 – 42,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Toronto, ON

Opening Type:

New Role

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.