Job Description

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others, upholding our beliefs in integrity, inclusion and belonging.

Your Impact Starts the Day You Do!

What We Need:

We are looking for a Workplace Experience Specialist to join our HNI Workplace Furnishings team.

The Workplace Experience Specialist is responsible for providing support to the Workplace Experience team creating exceptional experiences for members and visitors through daily activities and functions.This includes supporting member hospitality and experience, brand awareness, events, building communications, facility and grounds maintenance, and visitors.

What You Will Do:

• Support the Workplace Experience team’s Member-First goals and ideals across the administrative campuses and through daily engagement.
• Manage and execute the office mail process including collection, sorting, and distribution across the Muscatine campuses utilizing the company mail van
• Manage the usage and maintenance of internal postage machines proactively identifying service requests as needed.
• Manage external shipping and receiving processes using preferred vendor for the identified campuses and in adherence to internation shipping regulations as required.Partner with Account Managers for policy maintenance and communicating to team as needed.
• Assist Members with external mail or shipping as needed.Ensure supplies are available and stocked.
• Prepare, maintain, and distribute Standard Work associated with assigned tasks and as requested.
• Maintain and support furniture storage and distribution across administrative campuses.
• Order, distribute, and replenish standard office supplies for administrative campuses.
• Support site security through the creation, maintenance, and access management of member identification badges.
• Maintain and update member seating and location data to support team adjacencies.
• Support new members onboarding through desk setup, including wire management, furniture maintenance, and cleaning.
• Support building presentation and cleanliness standards across the administration campuses daily and through regular building audits.
• Support and influence campus-wide safety initiatives, Emergency Action Plans, and security best practices.
• Greet visitors and create a welcoming experience as requested.
• Drive and maintain mail vehicles to support completion of responsibilities, doing so by following proper safety guidelines and processes.
• Participate in activities as appropriate to ensure the success of the organization.

What You Have:

• High school diploma or equivalent required; Associates degree in business administration, communication, or related field preferred.
• At least one year of experience in a customer service or related field required; two years of experience preferred.