Electronic Arts (EA)

Workplace Experience Manager, Site Lead

Electronic Arts (EA)  •  California (Onsite)  •  3 hours ago
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Job Description


通用信息

地点：Los Angeles - Del Rey, California, United States of America

角色 ID

215744

工作人员类型

Regular Employee

工作室/部门

People Experience & Workplaces

弹性工作安排

On Site


Description & Requirements


Electronic Arts 打造更高层次的娱乐体验，激励世界各地的玩家和粉丝。在这里，每个人都是故事的主角。活跃社群，畅联全球。这里充满创造力，鼓励新观点，注重好创意。这是一支人人都能让游戏成为现实的团队。

Workplace Experience Manager, Site Lead

Los Angels-Del Ray – Onsite

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. We create a place where creativity excels, we invite new perspectives, and we make ideas matter. A team where everyone makes play happen.

Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well‑being, and company culture across our global portfolio.

WE are strategic partners to the business, helping translate organizational needs into workplace solutions that scale globally and work locally.

About the Role

The Workplace Experience Manager reporting to the region Director is responsible for shaping an exceptional workplace environment that fuels creativity, collaboration, and community within the studio. This role leads the strategy and delivery of the workplace experience, ensuring the environment, services, and programs support the evolving needs of EA teams.

As the on-site leader for Workplace Experience, you will oversee the full workplace ecosystem—space, services, programs, and partnerships—to create a workplace where employees feel connected, inspired, and empowered to do their best work.

Working closely with studio leadership and cross-functional partners, you will translate business needs into workplace strategies that strengthen culture, enhance engagement, and support the creation of world-class games.

Main Responsibilities

Site Operations & Service Delivery

  • Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.
  • Implement new and improved standards or processes to support an evolving culture and environment.
  • Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.
  • Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.
  • Maintain site standards for safety, compliance, and employee experience.

Team Leadership

  • Provide operational leadership to the site WE team and meet a high level of service excellence standards.
  • Promote a culture of collaboration, ownership, and customer-centric service delivery.

Partner Partnership

  • Be a trusted WE partner to site partners, building collaborative relationships.
  • Communicate operational priorities, updates, and risks.
  • Translate needs into practical workplace solutions that support operational effectiveness and employee experience.

Financial & Compliance Support

  • Manage the site operational budget.
  • Monitor expenses and identify cost efficiencies.
  • Ensure adherence to safety, regulatory, and company policies.

Change & Initiative Implementation

  • Promote workplace programs through change by communicating vision, engaging partners, and driving adoption of new processes, technologies, and service models to support evolving needs.
  • Partner with Real Estate, IT, Security, GHO, and People Practices to support site programs.

You Will Need

  • 5–7 years of experience in Workplace Experience, Facilities, or related operational roles.
  • Experience leading onsite teams.
  • Problem-solving skills to approach different working styles and needs.
  • Experience supporting and managing site-level budgets, with attention to transparency and accountability.
  • Build collaborative, respectful relationships with different partners and contribute ideas across all levels.
  • Experience in high-level communicating with the ability to engage diverse audiences.

Your success means

  • The site runs with service standards.
  • The Workplace team engages and performs well.
  • We resolve operational issues quickly and escalate them when needed.
  • Our partners feel supported and informed.
  • We oversee budgets responsibly and meet compliance standards.
  • We implement site-level programs smoothly.


Electronic Arts
我们拥有全面的游戏组合和丰富的体验，在世界各地设有分支机构，而且在整个 EA 提供大量机会。我们非常重视适应能力、韧性、创造力和好奇心。我们提供领导岗位让您发挥潜力，为学习和尝试提供空间，赋能您出色地完成工作并寻求成长的机会。

我们对福利计划采用整体方法，强调身体、情感、财务、职业和社区健康，以支持平衡的生活。我们的套餐专为满足当地需求而量身定做，可能包括医疗保险、心理健康支持、退休储蓄、带薪休假、家事休假、免费游戏等。我们营造和谐的环境，让各个团队始终都能尽展所能。

Electronic Arts 是一个注重机会平等的雇主。在聘用员工时不会考虑其种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性取向、年龄、遗传信息、宗教、身心障碍、医疗状况、怀孕状况、婚姻状况、家庭状况或兵役状况，或任何受法律保护的其他特征。我们也会遵守相关法律，考虑招聘有过犯罪记录的合格应聘者。EA 还会根据适用法律的要求，为合资格的残障人士提供工作场所的便利。
Electronic Arts (EA)

About Electronic Arts (EA)

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A team where creativity thrives, new perspectives are invited, and ideas matter. Regardless of your role, team, or location, this is a place where everyone makes play happen. Join us.

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Redwood City, CA
Year Founded
Unknown
Website
ea.com
Social Media