Job Description

As a Workplace Experience Coordinator at Sodexo, you will deliver a high-touch workplace experience within a corporate campus in Rahway, NJ This customer-facing role supports employees, visitors, and workplace operations by ensuring spaces are workday ready and service standards remain high across the site. You will partner closely with facilities management and workplace teams to address operational needs, support events, and enhance the overall employee experience. The ideal candidate is professional, proactive, hospitality-driven, and comfortable working in a fast-paced environment. This role requires strong communication skills, flexibility, and a visible presence throughout the campus.

SodexoMagic

SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.

What You'll Do

• Deliver best-in-class customer service and support across multiple campus locations
• Conduct daily building tours to assess workspace readiness and identify facilities-related issues
• Enter and track work orders while coordinating with Facilities Management teams to ensure timely resolution
• Support site communications, signage, and employee engagement initiatives
• Gather and share Voice of the Customer feedback to improve workplace experience and service delivery
• Maintain a visible, professional presence throughout the campus while supporting evolving operational needs
• Maintain awareness of campus events, building updates, and operational communications to support employees effectively
• Remain flexible and mobile throughout the campus to support evolving operational and customer service needs

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• High school diploma, GED, or equivalent experience with at least 1 year of hospitality or customer service experience
• Strong written and verbal communication skills with a professional and approachable demeanor
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Canva
• Ability to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment
• Comfortable using laptops, mobile devices, and workplace technologies throughout the day
• Ability to stand, walk, bend, and move throughout the campus daily, including lifting up to 40 pounds

• Availability to work Monday–Friday, 7:00 AM–3:00 PM, with flexibility based on business needs

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or equivalent experience