Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
About the role
As the Workplace Operations Lead, you'll run the operational heartbeat of Canva's Sydney campus in Surry Hills, a 20,000 sqm, numerous office buildings, three kitchen operations, and an external café that runs like a small village. Think of it as general managing a 5-star property, except your guests are Canvanauts, and your job is to make sure every single day feels effortless, energising, and unmistakably Canva.
You'll lead large teams across hospitality, campus logistics and experience, and you'll be part of our Global Vibe Leadership team, reporting directly to our Global Head of Vibe. In this role you'll lead the design and delivery of workplace experience programs that create meaningful, on-brand moments across the campus, enhancing engagement, connection, and day-to-day delight.
What you'll do
In this role, you’ll lead the operational heartbeat of Canva’s Sydney campus across three core craft areas, while contributing to the evolution of our global campus operations model.
Campus experience
Oversee the end-to-end campus experience for Canvanauts and visitors, ensuring consistency, clarity, and ease of use.
Work closely with Events, Internal Comms, and Hospitality to ensure campus moments feel intentional and well-orchestrated.
Use feedback, data, and observation to identify friction points and continuously improve the on-campus experience.
Ensure the Sydney campus continues to set the benchmark for what “good” looks like across Canva campuses globally.
Design the experience thoughtfully across all touch points to ensure an inclusive, magical and engaging experience.
Ground control (Campus logistics)
Lead campus logistics including guest services, workplace services, hospitality logistics support, front of house services, event logistics, deliveries, and regular operational readiness.
Act as the primary point of accountability for campus incidents, escalations, and real-time decision-making.
Build and maintain clear operational playbooks for day-to-day operations and exception handling.
Partner with Space Creation, IT, Security, and Wellbeing to ensure operational continuity and risk management.
Partner with finance and procurement to ensure workplace services are managed financially with Canva’s best interests at heart.
Global enablement and leadership
Manage operational budgets, forecasting, and spend with strong governance.
Capture learnings from Sydney and embed best practice across global campus operations through tools, documentation, and leadership.
Support regional campus leads by sharing frameworks, standards, and ways of working that enable localised, recognisably Canva experiences.
Partner with senior stakeholders across Vibe and the wider business to align campus operations with evolving needs.
Support the operational integration of acquisitions, partnering closely with cross-functional project teams to ensure a seamless and culturally aligned workplace transition.
Hospitality
Own the day-to-day delivery of campus hospitality, ensuring spaces feel welcoming, cared for, and energising.
Partner closely with food and beverage, guest services, cleaning, and service providers to maintain high service standards.
Set clear expectations for hospitality vendors, reviewing performance regularly and driving continuous improvement.
Ensure hospitality experiences reflect Canva’s culture, values, and commitment to care, inclusion and create a delightful experience.
What you'll bring
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:
Equity packages - we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Please note that interviews are conducted virtually and onsite.
Check out lifeatcanva.com for more info.
We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful on Canva on any device, from anywhere in the world.
Since our launch in 2013, we’ve had the crazy big goal of making design accessible to everyone. We were founded on the belief that people shouldn't need to understand complex software to unlock their creativity. We’re leveling the playing field and democratizing access to design and visual communication by empowering 100% of the world to communicate in a way that was once limited to the 1%.
We've always had a deeper mission surrounding Canva — which we talk about as our 'simple' two-step plan: to build one of the world’s most valuable companies, and to do the most good we possibly can. We're committed to our core value of Being a Force for Good, so as the value of our company grows, so too does our ability to have a positive impact on the world.
