Job Description

Who we are

At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials.

Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot, logistics-optimized locations, and seamless technology integration have made it clear that a new approach is needed.

We believe the future of foodservice and commerce lies in purpose-built infrastructure designed for speed, accuracy, and scalability. That’s why Namaa was established—to power the next generation of digital food and quick commerce ecosystems across the Middle East.

Our ecosystem is driven by a portfolio of specialized business units, including KitchenPark, CloudRetail, and Profood Properties, each playing a key role in enabling brands to grow and thrive in an increasingly on-demand world.

About the role

Ensures the smooth operation of the corporate office by managing daily workplace activities, facilities, and vendor relationships. Supports space planning, onboarding, and office logistics to create an efficient and engaging environment for employees. Partners with cross-functional teams to enhance workplace experience, optimize resources, and maintain a professional, safe, and productive office setting.

What you’ll do

• Oversee daily office operations to ensure a professional, efficient, and welcoming workplace environment.
• Act as the primary point of contact for office-related inquiries, coordinating with vendors, building management, and internal departments.
• Manage office supplies, equipment, and services to support smooth business operations.
• Coordinate workspace planning, desk assignments, and meeting room logistics in collaboration with Facilities and IT teams.
• Support new hire onboarding by preparing workstations, access badges, and necessary equipment.
• Organize and assist with corporate events, meetings, and employee engagement activities.
• Maintain office security and access systems, including visitor management and safety protocols.
• Monitor and track office expenses, vendor contracts, and service-level agreements to ensure cost efficiency and compliance.
• Partner with HR and leadership to enhance workplace culture and the employee experience.
• Identify opportunities to improve operational processes and optimize the functionality and comfort of the office environment.

What we’re looking for

• 1-2 years of experience in Operations, HR Ops, People & Culture, or Events Management
• Strong organizational and multitasking skills
• Customer-obsessed mindset with strong ownership and follow-up
• Excellent communication in English and Arabic
• High attention to detail
• Strong collaboration skills
• Proficient in Google Suite; comfortable with ticketing systems (Jira, Zendesk)
• Basic understanding of budgets, forecasting, and expense management
• Working knowledge of People Ops
• Experience coordinating office events
• Willingness to travel to other office locations within Saudi Arabia and the Middle East

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Riyadh office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

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