Job Description

If you are looking to excel and make a difference, take a closer look at us…

The Workload Automation Analyst is responsible for the end-to-end lifecycle of batch jobs within Control-M and Stonebranch environments. This role bridges the gap between service requests and technical execution, ensuring that all job configurations—whether for Business-as-Usual (BAU) stability or new Project deployments—are set up accurately according to ITSM tickets.

Responsibilities:

• Job Setup & Configuration: Define, schedule, and configure new batch jobs and workflows in Control-M and Stonebranch based on technical specifications provided via ITSM requests (e.g., ServiceNow, Jira).

• BAU Support: Manage existing production schedules, performing modifications, calendar updates, and parameter tuning to ensure daily business continuity.

• Project Delivery: Collaborate with project teams to migrate job definitions from UAT to Production, ensuring all dependencies and conditions are correctly mapped.

• Monitoring & Recovery: Perform real-time monitoring of the automation estate. Troubleshoot job failures (abends), perform restarts, and escalate persistent issues to senior engineers.

• Compliance & Documentation: Ensure every change to the scheduling environment is linked to a valid ITSM change/task record. Maintain up-to-date runbooks.

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Skills and Experience We Are Looking For:

• Education: Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related technical field.

• Tool Proficiency: * Practical experience with Control-M (Planning & Monitoring domains).

- Practical experience with Stonebranch Universal Controller (Task definitions and Workflows).

• AS/400 Knowledge: * Familiarity with AS/400 (IBM i) environments, including managing Job Queues (JOBQ), Output Queues (OUTQ), and responding to Message Waits (MSGW).

​- Understanding of how Control-M/Stonebranch agents interact with the AS/400 system.

• ITSM Process Knowledge: Understanding of Request Fulfillment and Change Management processes (e.g., working with Incident, Problem, and Change tickets).

• Technical Environment: * Ability to script basic commands in Linux/Unix or Windows PowerShell.

- Understanding of job dependencies, conditions, and resource quantitative/control resources.

• Attention to Detail: High accuracy in entering job parameters (paths, script names, owner credentials) to prevent production outages.

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For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.