Job Description

About IONOS

At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.

Ready for your next step? Become part of IONOS and grow with us.

1&1 Mail & Media, part of IONOS Group, operates and WEB.DE & GMX, two of Germany's largest Internet portals, as well as an Internet portal catering to an international audience. Through these brands, we are able to reach over 39 million users monthly, hosting 55% of Germany’s email accounts.

In addition to a large editorial news section and Germany's by far most popular free e-mail service, 1&1 Mail & Media offers paid subscriptions to a variety of internet-based services, such as paid e-mail accounts, virus protection software or web hosting services. In Romania, we are developing applications related to, online office editor (we active contributors to open source Libre Office community as well), messaging, lottery and web hosting products.

Your Tasks:

In this role, you will:

• Work with other TPM’s to assemble product requirements;
• Create requirements documents such as use cases, business process diagrams and wireframes;
• Provide reports on ongoing topics, support TPM’s in assessing project status;
• Understand both business and technical context and support in decision taking;
• Understand all aspects of software development and learn how to build great products;
• Find practical solutions to emerging problems;
• Learn technologies, processes and tools in order to successful drive delivery of projects;
• Support quality assurance for the subscription business by testing key customer journeys, including purchases, upgrades, renewals and cancellations; document issues and verify fixes with the product and development teams;
• Update and maintain customer communication email templates for premium and subscription customers, including welcome messages, renewal reminders and subscription change confirmations;
• Check updated email templates for accurate content, personalization, links and consistent rendering across email clients before release.

We Appreciate:

• Understanding of web development processes and technologies (Spring Boot/Cloud, REST, HTML/ Javascript);
• Technical understanding of microservices architecture;
• Knowledge of online marketing & sales environment;
• Excellent English skills;
• Agile methodologies know how.

What we offer:

• The chance to use and learn a variety of cool technologies, tools and frameworks and get familiar with product development responsibility;
• Guidance and coaching to help you every step of the way;
• The opportunity to meet and work with experienced professionals;
• Flexible working hours to accommodate your academic schedule;
• Support on working on real-world projects and gain hands-on experience;
• Hybrid work possibility;
• Potential for future career opportunities within our company;
• Substitute days off for public holidays that occur on the weekend;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• 12.5 vacation days/6 months;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

We are looking forward to meeting you!

Application Note

We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.