Job Description

Job Title

Working Student / Intern (all genders) – Service Operations Analyst

In this role youhave the opportunity to 

use AI as a digital assistant to streamline daily office tasks, analyze data, and enhance communication within a global Service Team of 25 colleagues across 4 sub-teams.

Yourrole 

• Help to shape a broader AI strategy for the global service team and lead the implementation of it

• Use AI tools to draft, refine, and translate emails and documents, as well as summarize complex reports and technical articles.

• Leverage AI-supported tools to transcribe meetings, structure key discussion points, and prepare concise meeting minutes.

• Support the analysis of large datasets using AI-enabled features in tools such as Excel to identify trends, generate forecasts, and create visualizations (e.g., charts and pivot tables).

• Assist in preparing presentation drafts, researching market and industry trends, and using AI as a sparring partner to develop and refine ideas.

• Analyze feedback from different functions and regions by using automated evaluation of surveys and comments to identify patterns, strengths, and improvement areas.

Great, if you have the following 

• Enrolled in a relevant degree program, such as Computer Science, Information Technology, Business Informatics, or a comparable field

• Solid knowledge of Microsoft Copilot and AI-supported productivity tools, with the ability to apply them effectively in a business environment

• Strong English communication skills, both written and spoken, for professional correspondence and documentation

• Ability to work independently and in a structured manner, managing tasks reliably with minimal supervision

Whatweoffer 

• Salary working student: depending on yourpreviousexperience and your current studies, your salary will range between 18,13€/h and20,30€/h 

• Salary: depending on the type of internship
  • Voluntary internship longer than 3 months: €2,419 for a 40-hour week
  • Compulsory internship: the salary is between
    • 900 € (Bachelor's degree)
    • 1,000 € (Master's degree)

• Annual leave:30 days  

• Mobility:Subsidized Deutschlandticket 

• PhilipsLearning & Development Wide range of professional training courses and for personal development 

• Health: Various offers for ​​physical and mental health as well as sports courses 

• Meals: Free drinks and reasonable prices in our canteen 

• PhilipsMyShop Discount on Philips products 

• Purpose: Doing meaningful work witha great team 

• Culture: Informal culture, various team/cultural activities (on sustainability, diversity, ...) etc. 

How We Work Together 

We believe that we achieve better results when we work together rather than apart. For our office teams this means to be on-site at least 60 percent of your working time. 

About Philips 

We are a health technology company. We built our entire company around the belief that every human matters, and wewon'tstop until everybody everywhere has access to the quality healthcare that we all deserve. With patient safety and Quality as our fundamental premise, we focus on regulatory requirements and quality standards in our daily work. Do the work of your life to help the lives of others. 

• Learn more about our business here 

• Discover our rich and exciting history here 

• Learn more about our purpose here 

Ifyou'reinterested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here 

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, and protected veteran or marital status. 

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