IONITY

Working Student (f/m/x) - Digital Strategy & Pricing

IONITY  •  Federal Republic of Germany (Remote)  •  1 day ago
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Job Description

Your mission

Support team in various areas such as: 
  • Competitor Analysis & Pricing Intelligence
    • Research and monitor competitor pricing across European EV charging markets
    • Prepare structured overviews and benchmarks to support pricing decisions for IONITY
  • App Documentation & Benchmarking
    • Document IONITY app features, user flows, and release updates in Confluence and internal wikis
    • Conduct structured benchmarking of competitor apps against IONITY's digital product — identifying gaps and opportunities to improve the customer journey
  • KPI Reporting
    • Support the preparation of regular KPI reports, consolidating data from PowerBI dashboards and other internal sources
    • Flag unusual patterns and help translate performance data into actionable insights for the team 
  • Support Charging Card Handling
    • Assist with operational tasks related to the IONITY charging card, including order management, issuance tracking, and coordination with relevant internal stakeholders
  • Tariff Configuration
    • Support the configuration and maintenance of tariffs (IONITY Go, IONITY Motion, IONITY Power) in our backend systems 
    • Prepare configuration files and support quality-checking of tariff data ahead of go-live
  • CX Review Management
    • Collect, structure, and analyse customer reviews and feedback from sources such as app stores and customer satisfaction surveys
    • Summarise key themes and present insights to support the team's customer experience agenda

Your profile

  • Currently studying towards a university degree in Management Economics, Business Management, IT, Engineering or similar fields.Knowledge in Microsoft Office Suite (Excel, Powerpoint).
  • Best case: First knowledge gained in Jira, confluence and mobile app development.
  • Knowledge of e-mobility and charging industry
  • Good communication skills.
  • Fluent in English/German is required.
  • A good analytical thinking and customer focused.
  • Be a highly motivated self-starter with a flexible, can-do attitude.
  • Availability for a minimum of 12 months.
IONITY

About IONITY

IONITY makes long-distance travel with electric vehicles the new normal.

The company builds and operates a High Power Charging (HPC) network along Europe’s highways, using state-of-the-art technology with a charging capacity of up to 400kW. IONITY adopts the leading European charging standard, CCS (Combined Charging System), ensuring that drivers of current and future EVs can charge at maximum speed. Each IONITY station typically features four charging points. Committed to sustainability, IONITY powers all chargers with 100% renewable energy, enabling emission-free and carbon-neutral driving.

IONITY is a joint venture of the car manufacturers BMW Group, Ford Motor Company, Hyundai Motor Group, Mercedes Benz AG and Volkswagen Group with Audi and Porsche, along with BlackRocks Climate Infrastructure Platform as financial investor.

More than 200 employees are shaping the future of e-Mobility at IONITY. The company is headquartered in Munich with an additional offices in Dortmund, Germany and Oslo, Norway. IONITY is an internationally registered trademark.

Data Privacy: https://www.ionity.eu/policies/privacy

Imprint: https://ionity.eu/en/imprint

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Munich, DE
Year Founded
2017
Website
ionity.eu
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