Job Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

We are seeking a proactive and detail-oriented team member to join our dynamic team for a 12-month industrial placement in shop operations. This role is pivotal in supporting the UK to deliver high-impact marketing initiatives across our onsite and app platforms. You will play a key role in campaign execution, creative coordination, and new product launches, contributing to customer engagement and business growth.

Key Responsibilities:

• Develop and execute strategic onsite and in-app marketing campaigns to drive engagement and conversion.
• Oversee the seamless delivery of brand marketing initiatives, ensuring timely and accurate implementation.
• Collaborate with the Branding and Creative Concept team by preparing clear and impactful banner requests.
• Support with the setup of various promotional offers, including customer loyalty and product sampling initiatives.
• Contribute to the timely activation of new products to make sure we are providing customers with the best possible product range.
• Provide support in the execution of content for our onsite digital magazine.
• Contribute to broader marketing operations and administrative tasks as needed to support team objectives.

Qualifications

• Proven technical skills with the ability to quickly learn and adapt to new systems and tools.
• Strong written communication skills, paired with a creative mindset.
• High level of numeracy and strong analytical thinking.
• Exceptional attention to detail, ensuring accuracy and consistency across all tasks.
• Ability to effectively manage and prioritise workload in a fast-paced, deadline-driven environment.
• Excellent interpersonal and collaboration skills.
• Demonstrates a proactive, flexible, and enthusiastic approach to work.
• Bonus points if you're a pet lover, you'll fit right in!

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.