Job Description

Company Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

Job Description

As part of the Onsite & App team, you will support the growth and optimization of the zooplus app across Europe. You will work closely with Marketing, Product, CRM, Analytics, and Design teams to improve the app experience and drive customer engagement.

• Support app growth initiatives aimed at increasing app adoption, engagement, and retention.
• Assist with App Store Optimization (ASO), including keyword research, store content updates, and localization reviews.
• Monitor app performance, customer feedback, and competitor activities to identify growth opportunities.
• Support the planning, execution, and analysis of app campaigns and promotions.
• Prepare reports and analyses to track app performance and derive actionable insights.
• Leverage AI-powered tools to support content creation, research, and operational efficiency.

Qualifications

• Currently enrolled as a student for at least six more months in a Bachelor's or Master's degree in Business, Marketing, Digital Business, Data Analytics, or a related field.
• Strong interest in mobile apps, e-commerce, digital marketing, and customer growth.
• Analytical mindset with strong attention to detail.
• Comfortable working with Excel, Google Sheets, or similar tools.
• Proactive, organized, and eager to learn.
• Fluent in English; additional European languages are a plus.
• Available for working minimum 20 hours a week for at least 6 months

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home.

A note on compensation: We believe in being transparent about salary ranges. The range shown reflects the full scope that the role can grow into over time, depending on experience, skills, and impact. Most offers are positioned around the midpoint of the range, ensuring a fair and consistent approach across our teams.

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid