• 
  Jobseeker Video Testimonials
• 
  Employee Glassdoor Reviews

We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long-term project. Here are a few details.

Requirements

We are looking for an experienced
Workforce Software (WFS) Consultant
with strong technical and functional expertise in
time & attendance, scheduling, integrations, and workforce management solutions
. The ideal candidate should have hands-on experience in
WFS configuration, integrations, AMS support, and implementation projects
, along with strong analytical and troubleshooting capabilities.

Key Responsibilities

Implementation & Configuration

• 
  Design, configure, and implement Workforce Software (WFS) solutions based on business requirements.

• 
  Work on workforce scheduling, time & attendance, premiums, banks, and exception handling.

• 
  Participate in end-to-end implementation lifecycle including requirement gathering, testing, deployment, and hypercare.

Integration & Technical Support

• 
  Manage integrations between
  HR systems, WFS, and payroll systems
  (imports/exports).

• 
  Handle HR imports, payroll exports, and custom exports.

• 
  Support upgrades, patches, and system enhancements.

AMS Support & Issue Resolution

• 
  Provide application support including incident management, problem resolution, and root cause analysis.

• 
  Resolve complex client issues within SLA timelines.

• 
  Maintain system stability through proactive monitoring and fixes.

Documentation & Stakeholder Collaboration

• 
  Develop technical documentation, configuration guides, and custom design documents.

• 
  Collaborate with business stakeholders, functional teams, and clients to deliver solutions.

• 
  Provide technical recommendations and participate in client discussions.

Required Skills & Certifications

Mandatory

• 
  Workforce Software certifications:

  • 
    PT102 – Configuration (Policy Editor / Functional)

  • 
    PT103 – Integration (Technical)

• 
  Strong knowledge of Workforce Software architecture and modules.

• 
  Experience in WFS implementations and AMS support projects.

• 
  Good SQL knowledge for data analysis and troubleshooting.

Functional Expertise

• 
  Workforce scheduling, time & attendance modules.

• 
  Banks, premiums, exceptions handling.

• 
  Policy editor configuration.

Technical Expertise

• 
  Integrations between HR systems, WFS, and payroll systems.

• 
  Custom exports/imports and data interfaces.

• 
  Exposure to integration tools (e.g., Dell Boomi or similar).

Preferred Qualifications

• 
  Experience in global or multi-country WFS implementations.

• 
  Knowledge of HR/payroll/ERP integrations.

• 
  Familiarity with ITIL processes and AMS support frameworks.

Benefits