At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.
This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued, enabling you to make a meaningful difference to people’s lives.
We are seeking a highly organised and detail-oriented Workforce Scheduler to join our team with the Home Care business unit. This role is critical in ensuring the efficient and effective rostering of client services across our home care network. You will play a key part in delivering personalised, integrated, and high-quality care by aligning staff skills with client needs and preferences.
This is a Full-Time 12-month Max term contract: Monday to Friday – 9am-5pm
In your new role, you will:
Manage accurate and timely rostering of services to meet client needs and organisational standards
Act as the first point of contact for care staff regarding rostering requirements
Ensure compliance with aged care standards, funding requirements, WHS, and enterprise agreements
Collaborate with clients, their support networks, and care coordinators to uphold client choice and dignity
Monitor KPIs related to travel time, missed services, and labour hire
Provide training and support on rostering systems and processes
Participate in audits and continuous improvement initiatives
Our expectations are you will have:
Experience with rostering systems and database management – we use AlayCare
Strong computer literacy, including Microsoft Office and ability to learn new systems
Knowledge of EBAs, penalty rates, and scheduling across multiple sites
Excellent communication, negotiation, and problem-solving skills
The ability to work independently and as part of a team in a fast-paced environment
Commitment to person-centred care and respect for diversity
An empathetic nature and have patience, particularly when dealing with our senior clients
Benefits of working with RSL LifeCare:
Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more
Staff discounts across 700 select retail stores through Maxxia Rewards
Fitness Passport
Leave Loading: 17.5% pay top up on paid leave
Plus, you’ll be working with a supportive team who are genuinely committed to our seniors and veterans wellbeing
Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.
HC Narrabeen
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
